AT&T IP Flexible Reach Service (on AVPN) Implementation Support

The Implementation phases begin after the AT&T IP Flexible Reach (on AVPN) contract is signed by both parties and you receive a Welcome Letter from AT&T.

Site Preparation

AT&T Provided Customer Configuration Guides (CCG) for Customer Edge Routers (CER) and TDM Gateways*AT&T provides the following guides to assist you in configuring your equipment to work with AT&T IP Flexible Reach and AT&T IP Toll-Free. The Quick Start Guide for CER with AT&T IP Flexible Reach Service and AT&T IP Toll-Free on AT&T VPN Service and the CER CCG for Certified IP-PBX Solutions on AT&T IP Flexible Reach Service and AT&T IP Toll-Free on AT&T VPN Service are generic guides and are to be used for all router platforms. The CER CCG for AT&T IP Flexible Reach Service and AT&T IP Toll-Free on AT&T VPN Service and TDM Gateway Customer Configuration Guide for AT&T IP Flexible Reach Service and AT&T IP Toll-Free on AT&T VPN Service guides are for specific router platforms.All AT&T CCGs for CER and TDM Gateways that list AT&T IP Flexible Reach Service and AT&T IP Toll-Free in the title can be utilized for either one of those services or for both services simultaneously. In addition, all AT&T CCGs for CER and TDM Gateway that list AT&T IP Flexible Reach Service in the title can also be utilized for AT&T IP Flexible Reach – Enhanced Features Service.Please download the 1) Quick Start Guide for CER with AT&T IP Flexible Reach Service and AT&T IP Toll-Free on AT&T VPN Service, 2) CER CCG for AT&T IP Flexible Reach Service and AT&T IP Toll-Free on AT&T VPN Service for your specific router platform, and either 3a) CER CCG for Certified IP-PBX Solutions on AT&T IP Flexible Reach Service and AT&T IP Toll-Free on AT&T VPN Service or 3b) TDM Gateway CCG for AT&T IP Flexible Reach Service and AT&T IP Toll-Free on AT&T VPN Service for your specific router platform.
Additional AT&T Provided CCGsAT&T provides the following guides to assist you in configuring your equipment to work with additional features that AT&T supports for AT&T IP Flexible Reach and AT&T IP Toll-Free on AT&T VPN Service. These guides must be used in conjunction with the AT&T Provided CCGs, listed in the section above.
- Download the CER CCG for Integrated CER/CUBE with AT&T Certified IP-PBX Solutions for instructions on how to configure an integrated CER/CUBE.
- Download the Border Gateway Protocol Resiliency & Call Preservation CCG for AT&T IP Flexible Reach Service and AT&T IP Toll-Free on AT&T VPN Service as the Underlying Transport for instructions on how to configure Border Gateway Protocol Resiliency and Call Preservation on a CER.
- Download the Media Flow Around Addendum for Cisco Unified Border Element (CUBE) Customer Configuration Guide with AT&T Certified IP-PBX Solutions for instructions on how to configure Media Flow Around on a CUBE.
Vendor Provided** IP-PBX and Session Border Controller (SBC) Customer Configuration Guides ** Please note: Documents that have a fully underlined title have been authored by AT&T Please download the appropriate guide specific to your vendor and software version.
- Aastra
  - Aastra Clearspan R. 17sp4 / Acme Net-Net OS-E Customer Configuration Guide can be downloaded here.
- Acme
  - Acme Customer Communication Guides with Avaya, Cisco, Microsoft and other IP PBXs can be downloaded here .
- Allworx
  - Allworx IP PBX, Customer Configuration Guide can be downloaded here.
- AT&T
  - AT&T Synapse® SB67070 SIP Gateway Customer Configuration Guide can be downloaded here.
- Avaya
  - Avaya Customer Configuration Guides can be downloaded here. Click on “Resources” and all AT&T application notes are displayed at the bottom of the page.
  - Avaya Customer Communication Guides with an Acme SBC (CCG) can be downloaded here.
  - Avaya Aura^TM Communication Manager^TM with Sonus NBS5x00 Customer Configuration Guide (CCG) can be downloaded here.
- Avaya/Nortel
  - Avaya (Nortel) CS1000 Release 7.0 with Acme 3000/4000 series SBC, SIP Customer Configuration Guide (CCG) for AT&T IP Flexible Reach can be downloaded here
  - Avaya (Nortel) CS1000 Release with Avaya Session Manger and Avaya Enterprise SBC (formerly Sipera), SIP Customer Configuration Guide (CCG) for AT&T IP Flexible Reach can be downloaded here.
- Cisco
  - Application Notes CUCM 11.0 ISR G2 15.5.3 M1 with ATT IPFR IPV6
  - Application Notes CUCM 11.0 ASR 15.5.3 S1 with ATT IPFR IPV4
  - Application Notes CUCM 11.0 ISR 4K 15.5.3 S1 with ATT Flexible Reach IPV6
  - Cisco Unified Communication Manager 11.0.1 Configuration Guide with ISR G2/Cube 11.1
  - Cisco Unified Communications Manager v. 11.0.1 Configuration Guide with ISR 4431 router/CUBE v. 11.1.0
  - Cisco Unified Communications Manager v. 11.0.1 Configuration Guide with ISR 4431 router/CUBE v. 11.1.0 (IPV6)
  - Cisco Unified Communications Manager (CUCM) 6.1 and Cisco Unified Border Element (CUBE) 1.4 for AT&T IP Flexible Reach on AVPN (Doc, 7.8M)
  - Cisco UCM with CUBE, SIP, Customer Configuration Guide (CCG) with AT&T IP Flexible Reach can be downloaded here. Look for documents under the heading: Cisco Unified Border Element to SIP Service Provider and under the AT&T subheading.
  - For Cisco Unified Communications Manager v. 8.6 with CUBE v. 8.6, please use the Customer Configuration Guide (CCG) written for CUCM 8.5.1 with CUBE v. 8.6 which can be downloaded here.
    Look for documents under the heading: Cisco Unified Border Element to SIP Service Provider and under the AT&T subheading.
  - Cisco Unified Communications Manager Express, version 7.0 (One router for WAN & CUCM-E functions) (Doc, (700K)
  - Configuration Guide for Cisco Unified Communications Manager Express R. 8.5 and higher can be found here
  - Cisco Customer Configuration Guides with an Acme an SBC can be downloaded here.
  - Cisco Unified Communications Manager with AudioCodes Mediant series SBC Customer Configuration Guide can be downloaded here.
  - Cisco Unified Communications Manager with Sonus SBC, Customer Configuration Guide (CCG) can be downloaded <a href=”http://www.sonus.net/att” target=”_blank” here.
- DeltaPath
  - DeltaPath frSIP Customer Configuration Guide can be downloaded here . Note: Please select “Documentation” under the “Support” heading.
- Genband
  - Genband AS 10.4 and GIS Directory Server (SBC) 8.3 Configuration Guide
- Genesys
  - Genesys Configuration Guide with an AudioCodes SBC can be downloaded from here .
- Interactive Intelligence
  - Interactive Intelligence Interaction Center (IC) server,Customer Configuration Guides can be downloaded here .
  - Interactive Intelligence Customer Configuration Guide with Sonus SBC on IP Flexible Reach can be downloaded here .
- Microsoft
  - Microsoft Lync with an Acme SBC – Customer Configuration Guide can be downloaded here.
  - Microsoft with NET Quintum VX gateway – The Customer Configuration Guide for the NET Quintum VX 1200 & 1800 R.4.7v102 or later for use with Microsoft OCS 2007 R2 can be downloaded here. On the website select ‘SIP Trunk’***
  - Microsoft OCS 2007 R. 2 with Cisco CUBE v. 1.4 SBC Customer Configuration Guide
  - Microsoft Lync 2010 & 2013 with AudioCodes Mediant SBC Customer Configuration Guide can be downloaded here.
  - Microsoft Lync 2010 (Wave 14) with Cisco CUBE v. 8.6, Customer Configuration Guide
  - Microsoft Lync 2010 (Wave 14) with Sonus (Formerly NET) UX and VX products, Customer Configuration Guide can be downloaded <a href=”http://www.sonus.net/att” here.
  - Microsoft Lync 2010 (Wave 14) with an Integrated or Cascaded Cisco ASR CUBE Customer Configuration Guide can be downloaded
    here
  - Microsoft Lync 2013 (Wave 15) with Sonus SBC, Customer Configuration Guide can be downloaded
    here
    *** Not applicable to TDM PBXs.
- Mitel
  - Mitel IP PBX, Customer Configuration Guides can be downloaded here . An ID and Password are
    required to access this Mitel website; if necessary please contact your Mitel
    associate or dealer
- NEC
  - NEC SIP Customer Configuration Guides can be downloaded here . An ID and Password are required; if necessary please contact your NEC associate or dealer.
- 0penText
  - RightFax IP Fax Server, Customer Configuration Guide can be downloaded here . Note: OpenText website is for customers / partners & requires an ID and Password.
- Sagemcom
  - Sagemcom XMediusFAX Fax Server R. 7.0, Customer Configuration Guide can be downloaded here
- ShoreTel
  - ShoreTel IP PBX Customer Configuration Guide can be downloaded here . An ID and Password are required; if necessary please contact your ShoreTel representative
  - ShoreTel IP PBX Customer Configuration Guide with Sonus SBC, can be downloaded here.
- Toshiba
  - The configuration guide for the Toshiba CIX 40/100/200/670 and IPedge IP PBXs can be downloaded by authorized Toshiba dealers from here. Click on “Strata Documentation”; then click on “Information Bulletins” and then select the appropriate guide. A dealer login and password is required.
- Unify (Formerly Siemens)
  - Unify OpenScape Voice with SIP on AT&T IP Flexible Reach Service; Customer Configuration Guide can be downloaded here. Please note that a user name and password are required. These can be obtained from your Unify representative.
- Vertical Communications
  - Vertical Communications IP PBX Customer Configuration Guides are available from your local Vertical dealer.
Implementing Dial Plans
- IP Flexible Reach Dial Plan Guide (PDF, 191K,v2.1 3/20/07)
LAN Probe Guide
- WinEyeQ Monitoring and Analysis Probe Hardware Installation Guide (DOC, 1.9 MB)

AT&T IP Flexible Reach Service (on AVPN) Implementation Support

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