AT&T IP Flexible Reach Service (on ADI/PNT) Technical Support
Reporting Service Troubles: Speed resolution of service troubles by submitting a service ticket using AT&T eMaintenance on AT&T BusinessDirect.** Log in; then select Report and Track Troubles.
- Log in to AT&T BusinessDirect.**
- View a tutorial on the AT&T BusinessDirect Learning Center.**
- Maintenance Escalation Contacts
AT&T IP Flexible Reach Service Technical Support
| Support Group | Contact Number | Hours of Operation |
|---|---|---|
| AT&T IP Flexible Reach Technical Support Desk | 1-877-288-8362 prompt 1 | 7 x 24 |
| AT&T Business in a Box sm Technical Support Desk | 1-877-288-8362 prompt 3 | 7 x 24 |
| AT&T BusinessDirect Help Desk | 1- 800-221-0000 | Varies depending on request |
| Quintum Technologies Support | 1-877-435-7553 1-732-460- 9000 |
8:30 a.m. – 5:30 p.m. ( Eastern U.S. time), Monday through Friday |
| AT&T IP Flexible Service Billing Inquiries |
||
| AT&T IP Flexible Reach Service Order Inquiry hotline | 1-888-613-6492 | M-F 8 AM – 5 PM Eastern Time |
| AT&T IP Flexible Reach Service Order Inquiry hotline | 1-888-613-6492 | M-F 8 AM – 5 PM Eastern Time |
| AT&T IP Flexible Service Billing Inquiries | ||
| AT&T IP Flexible Reach Services Account Inquiry Center | 1-800-235-7524 prompt 8 | M-F 8AM – 6 PM Eastern Time |
| AT&T IP Flexible Reach Services Collection Center for Accounts beginning with 83 | 1-800-762-3390 Option1 | M-F 8 AM – 8 PM Eastern Time |
| AT&T IP Flexible Reach Services Collection Center for Accounts not beginning with 83 |
1-800-762-3390 Option2 | M-F 8 AM – 5 PM Eastern Time |
** Requires AT&T BusinessDirect username and password. (About AT&T BusinessDirect | About AT&T BusinessDirect Learning Center.)