California Teleconnect Fund Program Application Process

You must complete this two-step process to receive CTF discounts on eligible services:

Step 1: Submit Application to CPUC

All applicants must be approved by the CPUC to receive CTF discounts. The CPUC application can be found at the CPUC website. *NOTE: Your CPUC CTF Application must contain an original signature (not faxed or photocopied) for your request to be processed.

Once you review this information and ascertain that your organization qualifies for these discounts, please complete the CPUC CTF Service Discounts Certification Application (“Application”) and remit to:

California Public Utilities Commission
Communications Division – CTF Program
505 Van Ness Avenue
San Francisco, CA 94102

NOTE: For additional information on the CTF Program, see CPUC website.

Step 2: CTF Discount Request Form to AT&T

Once you are approved as a qualified CTF-eligible organization, the CPUC will send an approval letter electronically to the e-mail address provided in the application. AT&T will request a copy of your approval letter and must be able to validate your approval in order to begin your monthly discounts. You may submit your CTF Request Form while your application is pending at the CPUC or following approval by the CPUC.

Please note that once you are approved by the CPUC, you must contact AT&T within 30 calendar days of approval to receive CTF discounts retroactive to the effective date of your approved application. If you contact AT&T after 30 calendar days, your CTF discounts will go into effect the date the completed request form is received by AT&T.

The AT&T CTF Discount Request Form can be found at the following link:

Submit the completed form to the applicable AT&T CTF Center(s) identified below:

CTF Services Billed:

Eligible Service Category

National E-Rate Center of Excellence (NECOE)/CTF Center of Excellence Contact

AT&T California
– AT&T Dedicated Ethernet (ADE)
– AT&T Switched Ethernet Services, (ASE)
– AT&T Switched Ethernet Services (ASE) with Network on Demand (NoD)
– Customized Switched Metro Ethernet (CSME)
– DecaMAN®,
– Dedicated SONET Ring Service
– DS0, DS1, DS3 Circuit,
– Frame Relay Service
– GigaMAN®
– OC192, OC3 OC48 Circuit
– Switched 56


Data Transmission

Voice: 800-333-9519

AT&T California
– AT&T Business Fiber
– AT&T Internet for Business
– AT&T High Speed Internet – Business Edition, Digital Subscriber Line (DSL)

Internet Access

AT&T Corp.
– AT&T Dedicated Internet (ADI)
– AT&T Dedicated Internet Voice Bundle
– Ethernet access to Managed Internet Service (EaMIS)
– Fiber Broadband Bundle

Internet Access

Voice: 877-804-8185

AT&T Corp.
– ABN VPN Value Bundle
– Advanced Digital Network (ADN)
– AT&T Virtual Private Network (AVPN)
– MPLS Private Network Transport (MPLS PNT)

Data Transmission

AT&T Mobility*
Data plans for wireless devices (e.g. tablets, smart phones, wireless cards, etc.).

Wireless Internet Access

Voice: 866-829-8184
Email: NECOE

* Mobility products (data plans and aircards) are eligible for discount only when E-rate has an approved funding exception for E-rate participants and CPUC explicit approval for Non-E-rate participants.