The RHC program requires that you use the correct SPIN on your Form 462/466 Applications. AT&T has multiple SPINs based on the specific States and Services.
To ensure correct SPIN identification on your RHC forms, you must know the specific name of the AT&T services for which you will or have applied for RHC funding. Please refer to your Contracts, Bills you receive for the service and Customer Service Records (CSR) which can help you in determining your specific service before selecting a Region below.
You may also contact your Account Team or the number on your bill to assist you with identifying your service(s)
Consider available tools. See link below.
If a SPIN change is required, RHC rules require that SPIN Changes be submitted to USAC no later than the Service Delivery deadline for the FRN.
Service Center Contacts
The RECO (Rural Healthcare, E-Rate/ECF, California Teleconnect Fund, Oklahoma Universal Service Fund) group processes RHC program disbursements for our customers. The center covers all AT&T services including voice, data, internet, wireless and equipment. Find contact numbers and email addresses below.
West (Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Wyoming)
South (Alabama, Arkansas, Delaware, District of Columbia (DC), Florida, Georgia, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia, West Virginia)
Midwest (Illinois, Indiana, Iowa, Michigan, Minnesota, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin)
Northeast (Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont)
U.S. Protectorates (Guam, Puerto Rico, U.S. Virgin Islands, American Samoa and Northern Mariana Islands)