Residential | Small Business | Enterprise | Wireless Region / Language
These highly proficient individuals work closely with Canadian efforts and teams to ensure that AT&T products meet and surpass customer requirements. Fluid transfer of expertise between both teams allows AT&T to focus on maximizing resources to provide unparalleled growth and the premium infrastructure.
Canadian Leadership Team
AT&T Global Services is known for its unique ability to provide a sophisticated network infrastructure to solve even the most complex networking issues. The ability of the AT&T Global Services Team to empower its staff to foresee trends, needs and obstacles keeps AT&T a step ahead. With a team forever conscious of AT&T's tradition of communication trust, performance is always top-of-mind and so are the changing needs of its customers.
Mary E. Livingston
Vice President Canada, Caribbean and Latin America
Mary Livingston
is the Vice President of AT&T’s global sales team in the Canada, Caribbean
and Latin America (CCLA) region. She supports multi-national corporations
headquartered or operating in the CCLA region and supports a team of 150 sales
and support professionals. Mary assumed this position in July, 2008.
As a veteran of AT&T since 1977, Mary has held various leadership positions in sales and sales support, including national account manager and branch manager. She has run AT&T’s international and private line center in New York City and was a key member of the product team for digital services. She has spent almost half of her tenure with AT&T as a Region Vice President in the Premier Client Group, supporting enterprise business clients in the northeast United States. Most recently, Mary was the Vice President of Sales Operations for Enterprise Business Sales.
During the early 1990’s Mary led a major change initiative involving 18 teams for reengineering and sales effectiveness initiatives. This work was highlighted in Katzenbach’s book on Real Change Leaders. Most recently, Mary was recognized as one of the New Jersey 50 Best Business Women for 2008 by NJBiz magazine. She has been involved in AT&T’s early formation of customer councils, and has held leadership positions in all sales segments: small business, middle markets and national/global accounts. She has achieved the highest level of AT&T sales recognition 4 times.
Outside of AT&T, Mary is involved in numerous non-profit activities including the Board of Trustees for the Summit Area YMCA, President’s Circle for NJ All Stars/Developmental School for Youth, the Greater NY Explorers Leadership Council, and is an active member of the International Women’s Forum. She is also the founder of Team 101, whose focus is to help women of all ages improve their health, confidence and spirit through the sport of triathlon. Mary is an avid tri-athlete and competes all over the U.S in short and long distance events.
Mary received her MBA from the University of Missouri. She lives in Short Hills, NJ with her husband and two sons. Her office is located in Morristown, NJ.
David A. Denault
President and General Manager
AT&T Global Services Canada
David Denault was appointed
President and General Manager of AT&T Global Services Canada in 2004, where
he manages a country services team responsible for technical support of a
AT&T's managed service offerings, as well as network planning, and
developing strong relationships with customers and suppliers. Mr. Denault also
supports and guides all AT&T corporate functions within Canada, and
provides consistent communication to Canadian personnel on the company's
strategy and performance.
Mr. Denault was appointed to his current role following his successful leadership as Director of Customer Account Support - Americas Region. In this position he was responsible for developing relationships with over 3,000 customers in Canada, Latin America and Mexico, and managing a team of client account support personnel responsible for delivering contractual commitments to customers.
Prior to that he worked as Director of Architecture and Custom Solutions, where he managed a group of senior network technicians in Canada in supporting infrastructure planning and custom solutions to help generate sales opportunities. Mr. Denault's efforts in this role resulted in a production increase of 50 per cent in pre-sales opportunities. As well, he managed the deployment of a Canada-wide MPLS-based network under aggressive timelines to support an AT&T Global Service announcement.
With over 20 years of leadership experience in the telecommunications sector, Mr. Denault excels at personnel management, team coaching and managing customer relationships. He helped manage the successful organizational transition when AT&T acquired IBM's Global Network business in Canada in 1999.
From 1983 - 1999, Mr. Denault worked at IBM Canada, where his roles included Technical Services Manager, Operations Manager, Technical Support Manager, Personnel Programs Manager and Services Representative.
Early in his career Mr. Denault was identified as an employee with executive potential. He has received training and development at both IBM and AT&T to foster his management skills, and achieved one of the highest manager's scores as a team motivator at IBM management development school. Mr. Denault was named a member of the AT&T Achievers Club in 2003 and 2004, and was recognized with Special Contribution Awards at IBM for coordinating the company's Y2K project and for generating high morale through personnel programs management.
Born in Northen Ontario, David enjoys family life with his wife and three children. An avid sports fan he enjoys the outdoors and coaching hockey in his spare time.
He is based in Thornhill, Ontario.
Steve Taylor
Sales Vice President
AT&T Global Services Canada
Steven Taylor has over 20
years of experience in AT&T's business sales organization, working in
multiple areas including AT&T headquarters and sales and direct sales
roles. In 2006, he was appointed Sales Vice President of AT&T Global
Services Canada. In this role, Taylor manages all retail business sales,
helping both multinational companies (MNC) in Canada and non-Canadian MNC's
reaching into Canada to meet their global networking needs.
Previously, Taylor was the Sales Vice President, Enterprise Business Markets at AT&T Business Services. He worked closely with AT&T's customer base to understand the unique networking challenges facing multinational businesses, creating tailored solutions that help them meet business objectives. His client-centric approach enhanced client satisfaction and resulted in significant revenue increases for AT&T.
