Although voice and data network convergence has traditionally been viewed as a way to lower communication and network management costs, businesses are now also examining new value-added business applications enabled by this technology. Network-based Voice over IP (VoIP) technology allows businesses to evolve at their own pace, protecting their existing investments and infrastructure, while future-proofing their networks. Businesses can realize significant Return On Investment (ROI) benefits with a shortened investment payback period. AT&T's VoIP technology leadership extends from its world-class IP networking foundation to deliver integrated VoIP enabled networking services and unsurpassed client experience to support customer migrations to IP networks.
Integrated Infrastructure. AT&T has made significant investments in its global Multiprotocol Lable Switching (MPLS) based IP network, to provide the quality of service, security and reliability required by businesses of all sizes. This scalable, SIP enabled network has an open standards architecture which supports multiple protocols, access technologies and applications.
Integrated Services. AT&T offers a series of client-defined scalable solutions with a range of management options from "do-it-yourself" to AT&T fully managed. AT&T's broad VoIP portfolio focuses on these areas:
- Networking Enablement: Enabling businesses to run voice traffic over their existing domestic and global data networks so they can migrate to an IP environment at their own pack
- Equipment Interoperability: Ensuring interoperability with the world's leading IP PBX equipment vendor
- Applications: Delivering global VoIP applications for call centers and remote workers
Integrated Client Experience. AT&T delivers a consistent client experience across the enterprise, with ubiquitous solutions delivered to headquarters, branch offices, call center agents, or remote teleworkers. AT&T's highly skilled consulting, operational and technical teams use proven processes and rigorous project management to deliver on established performance metrics. Proactive monitoring and management is accomplished via AT&T's award-winning BusinessDirect® portal.
Many Services are subject to regulatory approval and not all Services are available in all areas. Please contact an account executive for more details.