End User Support
FAQs
Find answers to your most frequently asked questions about the service.Simply log into the AT&T UC Voice End User Configuration Portal
Access the Self Care website with your Password; access features on your phone with your PIN.
Input with your PC keyboard through the Personal Directory on the Self Care website
Fast = [Dial] from a directory; Speed = a pre-set button; Abbr. = input 01-99 from a pre-set list
Press the [Transfer] soft key and dial the five-digit extension of the intended recipient
You can personalize ringtones, directories and dialing, but you cannot currently add personal photos
See User Guide: Your Online Profile and Access
Your phone might be different from the one shown in the User Guide (a 7942G), or you might have a level of service that does not include that feature. See User Guide: Levels of Services
See User Guide: Single Number Reach (SNR)
See User Guide: Setting Up Your Telephone
See User Guide: Personalizing your ringtone
The intercom is for one-way, point-to-point announcements, and is configured on a speed-dial key.
See User Guide: Directories
See User Guide: Redial last number AND Fast Dial a number in call history
See User Guide: Extension Mobility AND UC Voice Self Care Portal
See User Guide: Messages
See User Guide : View Mail
6900 models 7900 models 8900 and 9900 models
6900 models 7900 models 8900 and 9900 models
User Guides
Get the assistance you need to master Cisco Hosted Collaboration Solution from AT&T Voice.How Tos
Learn how to perform essential functions for your CHCS Voice service.Videos | Length |
---|---|
How to Set Up Your Phone | 1:23 min |
How to Change your PIN | 1:51 min |
How to Place a Call with UC Voice | 52 sec |
How to Place an International Call | 39 sec |
How to Set Up Voice Mail | 47 sec |
How to listen to Voice Mail | 1:30 min |
How to Forward a Call | 2:54 min |
How to Set Up Single Number Reach | 1:00 min |
How to Set Up a Conference Call | 1:09 min |
How to Set Up a Conference Call for the Future | 1:46 min |
How to Use a Headset | 1:01 min |