Admin Support for UC Federation
FAQs
Depending on the type of UC service deployed, DNS entries, UC server and UC Edge/Gateway entries will be required. Consult the Federation Configuration and Order Guide for specific instructions for your specific UC service.
No, the current release of the Federation service supports only connections to on premise Customer UC deployments.
Lync 2010, Lync 2013, and Cisco Jabber 8.x and 9.x
Yes, you can if the business partners have a supported unified communications platform. You just need to properly direct external UC connections for desired point-to-point connections to the specific partner domain versus the Federation service.
Federation service provides fine grain policy control over what can be communicated to whom and reduces the need for your company to support IT projects to establish and maintain a separate federation link connection to each of your business partners.
AT&T UC Federation service is purchased as per user/per month subscriptions.
No, the service will allow a company to exceed the number of purchased licenses, but the AT&T UC Federation service will notify AT&T of the overage and you may be charged for the overage.
No, Customers can connect to the AT&T UC Federation service using an encrypted connection over the public Internet.
No, VPN connections are not supported in the current release, but may be supported in an upcoming release.
The Federation Administrator’s guide and other self-help information can be found here. If you need additional assistance please contact the AT&T UC Services Support Team.
There are two ways you can contact AT&T UC Services Support Team: Online, through the UC Customer Care portal: https://ucservices.att.com/login.php
By phone: 1-888-999-0119
By phone: 1-888-999-0119
There are two ways you can contact AT&T UC Services Support Team: Online, through the UC Customer Care portal: https://ucservices.att.com/login.php
By phone: 1-888-999-0119
By phone: 1-888-999-0119