Tele-Training Workshop Descriptions

The following tele-training workshops are 60 minutes. These workshops are recommended assuming that all participants will have received and reviewed the course material in the Lee Hecht Harrison “Managing Your Search Project-The Ten Milestones” (MYSP). Ideally, the participant should have had at least one career coaching/consulting session to determine the appropriate workshops and recommended sequence. In addition to reviewing your Milestones printed information, it is suggested you register for the LHH CRN (Career Resource Network). Start with the online tutorial to learn how to navigate the CRN.
There is additional information on the Milestones, special resources and over 70 virtual training options on the CRN.

LHH MYSP topics:

  • Professional Statements
  • Resume Writing
  • Marketing Plan and Productivity
  • Job Search Correspondence and Other Job Search Techniques
  • Networking
  • Interviewing I and II
  • Negotiating

LHH Internet based tele-trainings: (requires simultaneous access to internet and a telephone)

  • CRN Tour
  • Research Tools on CRN
  • Starting Your Own Business: An Overview

Other Programs

  • Electronic Job Search- Internet self-paced program
  • Financial Planning – one-on-one discussion with a financial planner.

Course Descriptions

Starting Your Own Business (51214756) **

** Participants must have simultaneous access to the Internet and a phone (2 lines).

This is an in-depth tour of the special resource on the Lee Hecht Harrison website. The workshop is designed to explore the “Four Options” of self-employment: Becoming a Consultant, Starting a Business, Buying a Business and Buying a Franchise. The discussion will cover crucial questions to be asked and answered as you consider your entrepreneurial potential. It will include information about the structure of your business, financing and setting up a home office. The program will also include what is needed to create a solid business plan that will increase your chances for success by forcing you to be clear about all aspects of the business you plan to engage in, start or buy. By clearly documenting your assumptions and plans you will increase your knowledge of your business and be better able to convey your vision compellingly to others. You will need a business plan if you plan to raise capital or secure a loan or a line of credit for the business.

You can find information regarding Self Employment on the CRN:

Home Page > Explore Career Options > Entrepreneurship

Agenda

  • Overview
  • The Four Options
    • Becoming a consultant
    • Buying a business
    • Starting a business
    • Buying a franchise
  • Wrap Up.

Return to top

Return to Services Available

Professional Statements (51214750)

This workshop begins with a discussion about Career Planning and assists the participants in developing a professional objective, an exit statement and a positioning statement. Please review the MYSP Introduction chapter and Milestones 1, 2 and the beginning of Milestone 3.

You can find information regarding on the CRN:

Find a Job > Use the Project Milestones

Agenda

  • Overview
  • Survey Your Professional Environment – Milestone 1
  • The professional objective
    • Self-Assessment – Milestone 2
      • Identifying Accomplishments
      • Assessing Personal Characteristics
      • Describing Competencies
      • Primary Professional Objective
      • Alternative Professional Objective
      • Supporting Experience and Education
    • The “Exit Statement” – Milestone 3
      • Why are you looking for a new job?
    • The “Positioning Statement” – Milestone 3
      • Profession
      • Expertise
      • Unique strengths
      • Types of organizations/environments
  • Wrap-up.

Return to top

Return to Services Available

Resume Writing (51214045)

The workshop provides the participants with the basics, the nuts and bolts of putting a resume together. It will include discussion of References. The resume is a tool for marketing your talent, abilities, experience and accomplishments. Please review MYSP Milestone 3. See sample resumes on the CRN: Resumes and Letters and see actual resumes of other LHH participants in Resume Reserve/LeadLink

Agenda

  • Overview
  • Resume Parts
    • Heading
    • Objective
    • Summary
    • Employment History
      • Responsibilities
      • Accomplishments
    • Education
    • Professional development and training
    • Memberships/Certifications
    • Other categories
  • Resume formats
    • Chronological resume
    • Functional resume
  • Guidelines for constructing a resume
  • Writing a Summary Statement
  • Creating Accomplishment Statements
  • Compiling Reference List
  • Create an Electronic Resume
  • Wrap-up.

Return to top

Return to Services Available

Job Search Correspondence and Other Search Methods (51214044)

This workshop is designed to enable participants to write job search letters from cover letters to thank you letters. Job Search Letter samples are found in many of the MYSP Milestones chapters. Other Methods of Job Search discusses MYSP Milestone 8 – including working with search firms and employment agencies.
See sample correspondence on the CRN: Resumes and Letters. Find information about working with Search Firms, etc.: Find a Job > Contact Recruiters

Agenda

  • Overview
  • Working with Search Firms, Agencies, Temporary Services
  • Cover letters responding to ads or job listings on the Internet
  • Presenting your qualifications positively
  • Networking letters and memos
  • Direct mail approaches to target companies
  • Letters to executive search firms
  • Thank you letters
  • Acceptance letters
  • How to handle “salary history required” or “salary requirements” questions
  • Wrap-up.

Return to top

Return to Services Available

Interviewing I (51214047)

One of two workshops dealing with the interviewing process based on the information in MYSP Milestone 9. This workshop teaches the Strategic Interviewing Process, discusses types of interviews – screening, telephone, group or panel and behavior-based and provides guidelines for interviewing, including information on non-verbal behavior. Special attention is given to the types of questions participants should ask during the interview process. Check out a variety of resources on the CRN about interviewing: Find a Job > Interviewing and Negotiating – Also: eLearning, Audio Books and Quik Tips.

Agenda

  • Overview
  • The Strategic Interviewing Process
    • The Three C’s – What the Interviewer is looking for
    • The Four C’s – What You are looking for
  • Types of Interviews
    • Screening
    • Telephone
    • Group or Panel
    • Behavior-based
  • Guidelines for Interviewing
  • The Importance of Non-verbal Communication
  • Asking the Right Questions
  • Interviewing Models
  • Wrap-up.

Return to top

Return to Services Available

Interviewing II (51214165)

This second workshop on Interviewing continues with the information in MYSP Milestone 9. This program demonstrates the advantages of careful preparation and provides a review of commonly asked interview questions and suggested strategies and techniques for providing good responses to some of them. See the CRN for more information under Find a Job.

Agenda

  • Overview
  • Review of Interviewing Models
  • Commonly asked interview questions – Five categories
    • Background, skills and experience
    • Goals and objectives
    • Education and training
    • Weaknesses and potential problems
    • Sensitive issues
  • Traditional and behavior-based responses
  • “Tell me about yourself” re-visited
  • Handling the Salary Question
  • Follow-up techniques
  • Wrap-up.

Return to top

Return to Services Available

Networking (51214159)

An exploration of the #1 job search technique, this workshop covers information from MYSP Milestones 6 and 7 making participants aware of the vast unpublished market and offering techniques for tapping into it. Suggestions are offered for everything from compiling your list of network contacts to preparing for and conducting networking meetings including talking to hiring managers. See the CRN for more information under Find a Job.

Agenda

  • Overview
  • Understanding Relationship Networks
  • Compiling your list of networking contacts
  • Connecting and conducting networking meetings
    • S.M.A.R.T. agenda and script
  • Setting up and meeting with hiring managers
    • The S.E.L.L. approach
  • Follow-up techniques
  • Wrap-up.

Return to top

Return to Services Available

Negotiating (51214161)

This workshop covers the last part of MYSP Milestone 9 and provides participants with the tools and techniques to navigate their way through the negotiating process, from the initial compensation research through job offer and acceptance. See the CRN for more information under Find a Job.

Agenda

  • Overview
  • Identifying your worth
  • Total compensation concepts and trends
  • The negotiating process
  • Assessing an offer
  • Guidelines for negotiating
    • Salary
    • Total compensation
  • Closing the deal
  • Follow-up
  • Wrap-up.

Return to top

Return to Services Available

Marketing Plan and Productivity (51214759)

This workshop establishes the basis for productivity in the job search and moves into a discussion that will include how to research industries, target companies and issues. Participants learn how to manage the job search as they would a project – starting first with a carefully developed plan. Participants are guided through the Introduction Chapter, Milestone 1, Milestone 4 and Milestone 5. They then examine ways to implement that marketing plan and measure their productivity throughout the process. See the CRN for more information under Find a Job and in the Audio Books: Define Your Target Market and Gather Marketplace Information.

Agenda

  • Overview (Introduction Chapter)
  • Exploring barriers to productivity
  • The Search Project Organizer
  • Designing an effective strategy (Milestone 4)
    • Creating a personal marketing plan
      • Professional objective with preferred functions
      • Positioning statement and competency list
      • Target market
      • Target list
  • Information resources and research – CRN – Search Tools
  • Measuring job search productivity
  • Wrap-up.

Return to top

Return to Services Available

Research Tools on CRN

** Participants must have simultaneous access to the Internet and a phone (2 lines).

This workshop introduces participants to the Premium Research Tools on CRN: One Source, D&B Million Dollar Database and Career Search. There are tutorials about how to use the research websites on each site.

It also covers Resume Reserve and LeadLink and the LHH Job Board databases available on CRN.

Agenda

  • Overview
  • One Source
  • D&B Million Dollar Database
  • Career Search
  • Resume Reserve and LeadLink
  • LHH JOB BOARD
  • Wrap-up.

Return to top

Return to Services Available

Financial Planning (51214760)

The following is a summary explanation of the tax and financial seminar presented by the Affinity Federal Credit Union for current and former AT&T employees. The seminar covers the following topics:

  • Severance Issues
  • General Investing
  • Saving for Retirement
  • IRAs, retirement plan distributions and tax implications
  • Estate Planning

Our purpose is to provide the attendees with information that will increase their knowledge related to these topics. This additional knowledge will help them to make better financial and tax related decisions. We also invite the attendees to individual sessions if they so desire. Severance Issues segment explains basic household budget development. Provide basic State unemployment information. Explains in detail, how to plan your finances during a non-employment period. Provide a general review of the separation package and the choices available. The Investment segment explains the benefits of diversified portfolios, asset classes, market trends, risk tolerance, specific types of investments (i.e. annuities, IRAs, stocks, bonds and mutual funds).
Savings for Retirement explains 401k’s and other qualified retirement savings accounts. Addresses the common question, how much money will I need for retirement, provides retirement planning tips and explains the tax implications related to retirement distributions. Retirement Vehicles Section this section compares the two most common types of retirement savings vehicles: the 401k (Long Term Saving Plan) and Individual Retirement Accounts (IRAs). Explain the choices available when receiving a lump sum distribution and ways to avoid the early distribution penalty for the early retiree. Estate Planning provides explanations and examples related to setting up your estate. The scope of the discussion begins with setting up a simple will and expands to the use of trusts to minimize estate taxes.

Return to top

Return to Services Available

CRN Tour (51214046)**

** Participants must have simultaneous access to the Internet and a phone (2 lines).

This workshop introduces participants to the Lee Hecht Harrison (LHH) Internet based service that provides exclusive round-the-clock job search support to LHH clients and quick access to critical information. Review sample resumes, letters and positioning statements. Research market trends and gather in-depth information on target companies. Access job leads available only to LHH clients and link to other sources of leads. Connect with other LHH clients around the country to share information and ideas. Find information and resources related to entrepreneurship and self-employment. There is a tutorial of how to navigate CRN on the CRN home page.

  • CRN TOUR: Go to CRN Home page and click on each tab/review each section to learn more.

    • Agenda
      • Getting Started
      • Explore Career Options
      • Resumes and Letters
      • Research Employers
      • Find a Job
      • My CRN
      • Blogs and News
    • Wrap Up
  • Virtual Learning Options on CRN: In addition to the Milestones and other information about Job Search, there are the following learning options available 24/7. Select “Learning Choices” on the Home page.

QUIK TIPS

Accomplishments Statements Shake a Hand with Success
Answering “Weakness” Question SMART – Netwkg Agenda
Answered Dreaded Salary Question Strengthen Res- Marketing Plan
Avoiding Interview Mistakes Survive 1st Day on New Job
Can we Talk? Setting up Ntwkg Mtgs Telephone Interviews
Care, Feeding of Network pals Tell Me About Yourself
Career Fairs The Second Interview
Cliches that Crash your Resume Top Interview Questions
Considering Active Retirement? Binoculars-Not a Microscope
Contract/Temporary Work Using Mkt Plan in Networking
Creating “Survival” Budget Overcoming Networking Resistance
Establishing, Focusing Targets Working with Recruiters
Expanding Network Winning Cover Letters
Follow-up – What, Where, How Federal Govt Resume
Gathering Intelligence-What, Where Exit: What, Why, How
Gathering Intelligence – Why, How Positioning St: What, Why
How Boring? Prof Environment Professional Objectives
Interv Bloopers- How to Recover Your Value Proposition
Interv Strategies for Older Workers ResumeReserve/LeadLink
Keeping the Search Moving Using E-mail in Job Search
Play to Your Strengths Using Premium Databases

E-LEARNING

How to Begin Building Your Resume
Recruiters, Other Search Methods Internet: Friend or Foe
Interviewing Creating Your Market Plan
Evaluating Offers, Negotiating Networking
How long Will My Search Take? Intelligence “What and Were”
What Should I do, and When? Connecting to Hiring Manager
Building on Accomplishments  

ASK THE EXPERT

Assimilating into Your New Job Negotiating Job Offer
Dressing for Your Career The Tiebreaker
Follow-up Letters that Win Working with Recruiters
How to Make Budget Work  

AUDIO BOOK (MILESTONES)

1. Your Prof Environment 6. Get Your Message Out
2. Professional Objective 7. Talk With Hiring Managers
3. Communications Strategy 8. Other Methods of Search
4. Define Target Market 9. Cultivate, Negotiate Offers
5. Gather Marketplace Information 10. Transition into New Position

Return to top

Return to Services Available