At any time in the process, help is just a click or a call away. The solutions for many technical support issues can be found in the documentation tab. If you are experiencing an issue that you are unable to resolve with our MaaS360 Support Information, please contact the Customer Support Desk by creating a ticket with AT&T Express or by phone.

The following resources are available:

Your company Billing Account Number (BAN) and Foundation Account Number (FAN) will be required to open a ticket in Express Ticketing.

  • Call 1-888-292-7099 and select option 1, then option 3.

Your company’s Billing Account Number (BAN) will be required to verify your company’s identity.

The IBM MaaS360 portal allows you to perform administration functions including device management, software distribution, policy management and more.

The following resources are designed to help your end users enroll iOS, Android and Windows Phone devices with MaaS360 Mobile Device Management (MDM):

The following resources will help your end users enroll with MaaS360 Secure Productivity Suite (SPS) only without MDM:

The following guides will highlight the features and functions of the
MaaS360 Secure Productivity Suite and container technology:

Additional MaaS360 Portal Administration information:

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