Enterprise Infrastructure Solutions (EIS): VoIP and Telephony

IP Voice Service

Internet Protocol Voice Service (IPVS) offers complete and robust voice communications services to agencies over a secure managed IP/MPLS VPN. The IPVS network and services support both hosted and premises-based IP call management systems, managed voice LAN services, and feature-rich SIP trunking services for interconnecting agency-owned call processing systems with the PSTN.

Toll Free Service

Toll Free Service (TFS) provides delivery of toll free calls to agency-defined locations over next- generation IP-based voice networking with flexible and configurable call routing. TFS supports all of the traditional toll-free features and functions along with new in-network capabilities only possible using IP voice. This service also supports both traditional and IP-based call center equipment using a single service infrastructure.