5 things K-12 schools need to know about the E-rate Modernization Order

We’ve distilled 5 key questions about the E- rate Modernization Order into a quick reference infographic to help you on the journey towards a single IP network.

the E-rate Modernization Order View infographic

VoIP planning checklist

Here’s a handy checklist of items to consider for the transition to a VoIP service.

View checklist


Whether it makes more sense to choose SIP trunking or Hosted VoIP depends on a number of factors. Here are some key questions to help with your decision

  • 1. Where can I get more information on the E-rate program?

    The Schools and Libraries Program of the Universal Service Fund, commonly known as "E-rate," is administered by the Universal Service Administrative Company (USAC) under the direction of the Federal Communications Commission (FCC). For more information on E-rate, visit the Universal Service Administrative Company (USAC) Schools and Libraries Division (SLD) web site @ http://www.universalservice.org/sl/

  • 2. Have there been updates to the E-rate program?

    Yes. FCC updates and program changes are published on the Universal Service Administrative Company (USAC) Schools and Libraries Division (SLD) web site under “Latest News from the Schools & Libraries Program @ http://www.universalservice.org/sl/

  • 3. What are the definitions of the Acronyms and Terms used in the E-rate program?

    The Universal Service Administrative Company (USAC) Schools and Libraries Division (SLD) provides an on-line reference to define E-rate terms and acronyms on their website at http://www.universalservice.org/_res/documents/sl/pdf/handouts/SL-Glossary-of-Terms.pdf

  • 4. Is the E-rate program subject to audits?

    Yes. Please understand your obligations to remain in compliance with the E-rate program by reading and understanding the guidance provided by the Universal Service Administrative Company (USAC) Schools and Libraries Division (SLD) @ http://usac.org/cont/about/program-integrity/default.aspx

  • 5. What services does AT&T offer that qualify for E-rate?

    E-rate funding is available for six categories of Service, and AT&T can provide services in all of them:

    • Telecommunications Services
    • Internet Access
    • Voice Services
    • Managed Internal Broadband Services
    • Internal Connections
    • Basic Maintenance for Internal Connections

    Please speak to your AT&T account team, or contact the number on your bill to discuss AT&T products & services.

    Disclosure: AT&T can discuss our products and services prior to the posting of your Form 470, which begins the competitive bidding process. Once the Form 470 is filed AT&T is restricted to the role of bidder.

  • 6. What is a SPIN and why is it important?

    SPIN stands for Service Provider Identification Number. The AT&T family of companies offers many E-rate eligible services in the categories of Telecommunications, Internet Access, and Internal Connections as well as the Basic Maintenance of those Internal Connections. It is important that you use the appropriate SPIN associated with the products offered for the AT&T Company proving a particular service.

    If you have questions about which SPIN(s) to use, please contact your account team or contact an AT&T Education Specialist for more information. Additional information regarding SPINs is available on the Universal Service Administrative Company (USAC) website @ http://www.universalservice.org/sl/

  • 7. Once I am awarded funding for an AT&T SPIN, what should I expect?

    Upon receipt of the Funding Commitment Decision Letter from the Universal Service Administrative Company (USAC) Schools and Libraries Division (SLD), AT&T will send a welcome package and instructions for each AT&T SPIN you identified on your Form 471 application(s) for each Funding Request @ http://www.corp.att.com/erate/spins/.

  • 8. What are the E-rate disbursement methods?

    E-rate disbursements methods are Billed Entity Applicant Reimbursement (BEAR) - Form 472 or Service Provider Invoice (SPI) - Form 474. Click here for details.

  • 9. SPI Discounting Variations?

    AT&T utilizes discounting variations for the Service Provider Invoice (SPI) discount method for the following SPINs:

    • 143001192 (AT&T Corp.)
    • 143005617 (AT&T Alascom)
    • 143000067 (Teleport Communications Group, Inc.)
    • 143001113 (AT&T Corp ACC Long Distance Corp)

    Instructions and SPI options will be included in the welcome package sent to you from AT&T. After completion of your Account Profile (a.k.a. GRID), an email will be sent indicating which discount method applies to each of your accounts.

  • 10. How can I find out about other Universal Service Programs?

    To obtain information on other Universal Service Programs, including the Rural Health Care Program, please visit the Universal Service Administrative Company’s web site: http://www.universalservice.org/

    The California Teleconnect Fund is administered by the California Public Utilities Commission (CPUC). Information is available on the CPUC website and the AT&T California Teleconnect Fund Program web site

    The Oklahoma Universal Service Fund is administered by the Oklahoma Corporation Commission (OCC), Public Utility Division. Information is available on the OCC’s site @ http://www.occ.state.ok.us/pu/OUSF/OUSF.htm