With AT&T eMaintenance, you can report service problems quickly and conveniently, tracking them through resolution online. The tool identifies the source of service problems more quickly than can be accomplished with phoned-in trouble reports so restoration of service begins sooner. The tool also enables you to conveniently test your own circuits and view network alarms.
- Minimize downtime by reporting trouble and tracking resolution online or via a mobile device
- Identify the source of troubles more quickly than ever
- Save time through automatic electronic referral to the LEC
- Reroute toll-free calls during emergencies
- Generate reports on a current or historical basis