Overview

AT&T, a global networking leader for VoIP and Managed Services and Siemens, one of the world’s leading vendors of Open Communications solutions for enterprises of all sizes, are working together to offer customers an end-to-end fully managed convergence solution including technology refresh around the globe. We help you: (1) reduce the risk of operating a convergence network, (2) cut your operating costs associated with maintaining your voice and data networks, (3) extract the maximum benefits from your existing technology and (4) realize a return on your investment. We have the proven experience, skills and processes to manage your voice communications for optimum availability, reliability, stability and security

Customer Solution

A large automotive firm was looking to outsource its global telecommunications system introducing common standards and procedures throughout the world. AT&T and Siemens teamed up to manage the company’s entire voice premises equipment estate as well as their existing third party suppliers globally, to provide a reliable and secure Information Technology Information Library (ITIL) based standardized managed service.

Benefits:

• A single, globally consistent Service Level Agreement
• Flexible, revenue & utility based pricing models - no capital investment required
• Globally available, ITIL based end-to-end service modules
• Multi-lingual, 24/7 service desk

AT&T and Siemens Advantage

Reducing costs is one of the highest priorities of organizations today and outsourcing, particularly outsourcing to one company, not only significantly reduces expenses and protects future investments, it also minimizes the risk of transformation by providing a smooth transition during technology migration. A fully managed solution from reliable industry leaders like AT&T and Siemens helps customers achieve these objectives and allows them to focus on their core business drivers while cutting communication costs. In addition to giving customers a single point of contact, customers also have the option to make a capital investment in technology or refresh existing technology with a number of financial options and deployment models.

Benefits:

• Single point of contact for secure and reliable managed services, globally, from industry leaders AT&T and Siemens.
• End-to-end and fully managed convergence solution and flexibility in selecting the level of managed support that best fits your business objectives and requirements.
• Expertise in both new and legacy environments helps ensure on-going service and support as well as successful technology refresh
• Reliable support in over 160 countries.
• Global Portfolio – Industry-leading global pure IP solutions with the availability of a fixed mobile convergence solution based on IMS and integrated Unified Communications.