White Papers

• AT&T Consolidation Guidebook for Government
• AT&T Public Safety Guidebook
• Frost & Sullivan: The Role of UC Services in Building Lasting Competitive Advantage
• Government 2.0: Building Communities with Web 2.0 and Social Networking
• Government Leads the Pack in Mobile Application Adoption [PDF, 185k]
• Interoperable Communications for First Responders [PDF, 264k]
• Issue paper: VoIP Industry Analysis For State and Local Government [PDF, 134k]
• Navigating through convergence toward improved performance and productivity
• Opportunity in Crisis: Consolidation Collaboration and Cooperation in Local Government
• Preparing Your Business For The Impact Of A Bird Flu Pandemic [PDF, 145k]
• Planning is the Key to Successful Disaster Recovery [PDF, 277k]
• U.S. Communications Assistance for Law Enforcement Act Market Insight
• U.S. E-9-1-1 Communications Market Insight
• U.S. Government Emergency Telecommunications Service Market Insight
• Wireless Trends and Expenditures:  US Government [PDF, 189k]

Research Papers

• Green IT: Immediate Issues for Users to Focus On
• Is Your Network Ready for Telepresence
• The Real Future of E-Government:   From Joined-Up to Mashed-Up

* These case studies are illustrations of a Cingular corporate or government customer using Cingular wireless technology to improve efficiency, productivity or customer service level.