White Paper - U.S. E-9-1-1 Communications

U.S. E-9-1-1 Communications Market Insight [PDF, 824k]
The E-9-1-1 market has come to fruition because of the increased usage and transition to wireless communications, as well as IP voice (VoIP?) communications. As these services become more common, the need for emergency communication becomes even more important and urgent. E-9-1-1 services differ from 9-1-1 services in that they take the location of the caller and their callback information into consideration. Difficulties arise with wireless and IP phone users, because users have the ability to make calls from multiple locations, and this mobility makes location identification complicated. Several organizations, such as the FCC, the National Emergency Number Associatation (NENA), the Association of Public-Safety Commission Officials (APCO), the Cellular Telephone Industry Association (CTIA), and the National Association of State 9-1-1 Administrators (NASNA), have come together to make E-9-1-1 services available nationwide.
Access the complete white paper from Frost & Sullivan.