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Welcome to the second issue of the Service Provider Spectrum. In this
issue, we would like to introduce you to AT&T’s Voice Over IP Connect
Service (AVOICS), our flagship voice over Internet protocol (VoIP) offer for
U.S. service providers that require IP-based connectivity to AT&T’s
global IP network for long distance call termination. AVOICS, along with
the breadth of VoIP services that we offer, enables you to cost-effectively
broaden your footprint and enhance your bandwidth through our robust MPLS-based
network with the proven reliability and security you expect from a global
networking leader. We have developed this service based upon specific input
from customers like you to ensure it is tailored to the unique needs of service
providers. I hope that you find the articles, and of course our service,
useful to your business. Sherry Charles Sherry Charles
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| AT&T Voice Over IP Connect Service (AVOICS) |
AVOICS customers connect to the service via AT&T's Managed Internet Service (MIS) / Multiprotocol Label Switching - Private Network Transport (MPLS-PNT) service, which provides class-of-service voice quality, key security elements and advanced network reliability.
AVOICS accepts U.S. originated domestic outbound (1+) calls and U.S. originated international outbound (011+) calls using Session Initiation Protocol (SIP) signaling. AVOICS also supports codecs G.711 and G.729 A/B. AVOICS provides long distance termination of “native” IP traffic, defined as traffic that originates as IP and is transported as IP from its point of origination to AT&T. AVOICS may also provide long distance termination of “non-native” IP traffic, defined as traffic that originates as TDM, undergoes a protocol conversion to IP by the service provider, and is then transported as IP from the service provider to AT&T, albeit at a different rate then for “native” traffic.
In addition, you can give your VoIP service a competitive edge by also offering your end users access to unbranded Directory Assistance for the domestic U.S., Canada and Puerto Rico – a great value-added service available with AVOICS.
AVOICS’s rate structure will help you better manage costs and accurately bill your end users. AVOICS service for domestic termination has an unbundled rate structure with separate rate elements for transport and terminating access. Connectivity facilities are billed under the applicable agreements for those facilities (e.g., MIS agreement). AVOICS service for international termination has a bundled rate structure for transport and termination and requires connectivity facilities in the same manner as for domestic termination.
On a daily basis, AT&T will collect, format, guide and rate minutes of use for your AVOICS service and create a file of Call Detail Records (CDRs). For your convenience, AT&T offers flexible options for receiving your CDRs, including an electronic interface.
AVOICS is monitored 24/7 by our highly experienced technical staff in AT&T’s Global Customer Support Centers (GCSC). The GCSC performs proactive and reactive monitoring to support problem determination, reporting and resolution. Our state-of-the-art network management systems are designed and maintained to keep your service running smoothly.
| Building a Service Agnostic VoIP Network: the Challenges and Successes |
| AT&T Wholesale's Carrier Hotel Initiative |
Relationships are the cornerstone of our business. We strive to develop strong commercial relationships with service providers and to deliver infrastructure and applications to help them sustain and grow their customer bases. AT&T provides complete end-to-end solutions for wireline carriers, wireless operators, cable providers, systems integrators, Internet service providers and content providers that are more affordable than ever before!
With the AT&T Wholesale Carrier Hotel Promotion, we can now provide competitive pricing for Long Distance Data Transport Services at transmission speedsfrom DS3 through OC192, in connection with Domestic Data Private Line services, International Private Line services, ATM/FR, Interconnection (IXN) Backhaul service and SONET.
Further, new competitive rates at select Carrier Hotel locations for MIS OC3, OC12, and GigE services are being offered through an MIS Pre-Build Promotion.
Here is a list of the AT&T Carrier Hotel sites where Private Line and MIS are now available! MIS Pre-Build promotion sites are noted with the “Promo!” designation.
|
Carrier Hotel Address |
City / State |
MIS |
Long Distance Data Transport Services |
|
One Wilshire / (624 S Grand) |
Los Angeles, CA |
Yes – Promo! |
Yes |
|
600 W. 7th St / Equinix |
Los Angeles, CA |
Yes – Promo! |
Yes |
|
818 W. 7th St |
Los Angeles, CA |
|
Yes |
|
529 Bryant St |
Palo Alto, CA |
Yes |
Yes |
|
185 Berry St |
San Francisco, CA |
|
Yes |
|
11 Great Oaks Blvd / Equinix |
San Jose, CA |
Yes – Promo! |
Yes |
|
55 S Market |
San Jose, CA |
|
Yes |
|
1380 Kifer Rd |
Sunnyvale, CA |
|
Yes |
|
50 NE 9th St |
Miami, FL |
Yes |
Yes |
|
655 N Franklin St |
Tampa, FL |
|
Yes |
|
56 Marietta St |
Atlanta, GA |
Yes |
Yes |
|
350 E Cermak |
Chicago, IL |
Yes – Promo! |
Yes |
|
230 Congress St |
Boston, MA |
|
Yes |
|
300 Bent St |
Cambridge, MA |
|
Yes |
|
165 Halsey St |
Newark, NJ |
Yes |
Yes |
|
275 Hartz Way |
Secaucus, NJ |
Yes |
Yes |
|
111 8th Ave |
New York City, NY |
Yes |
Yes |
|
25 Broadway |
New York City, NY |
|
Yes |
|
60 Hudson |
New York City, NY |
Yes |
Yes |
|
409 SW 9th Ave |
Portland, OR |
|
Yes |
|
401 N. Broad |
Philadelphia, PA |
Yes |
Yes |
|
140 4th Ave N |
Seattle, WA |
|
Yes |
|
2323 Bryan |
Dallas, TX |
|
Yes |
|
1950 Stemmons |
Dallas, TX |
Yes – Promo! |
Yes |
|
21711 Filigree |
Ashburn, VA |
Yes – Promo! |
Yes |
|
2001 6th Ave |
Seattle, WA |
Yes |
Yes |
To learn more about how AT&T Wholesale’s Carrier Hotel Promotion can help you meet the demands of the marketplace while delivering reliable and affordable services that satisfy the current needs of all users, contact your AT&T Wholesale Account Representative today or click on the appropriate link below for more information:
- Carrier Hotel Access Promotion for transmission speeds* from DS3 through OC192 for Domestic Data Private Line services, International Private Line services, International Gateway (IXN) Backhaul service and SONET.
The MIS Pre-Build promotion offer expires October 15, 2007; however, contracts signed by that date will allow for orders at the promotional rates through December 31, 2007. The MIS promotional offer is subject to defined minimum commitment levels and send/receive traffic ratios and requires a two year contract.
- MIS Website for more information on our MIS offerings.
*Transmission speed availability is contingent upon service required and location.
| AT&T Our Network Performance Helps Drive Your Success |
At AT&T, we are committed to delivering networking solutions that enhance your business performance and further your success. That is why AT&T continues to build out our global network and adopt new robust technology into our core. The AT&T global network helps wholesale customers extend their footprint, strengthen their network infrastructure and meet internal operating needs. Every day, AT&T moves more data to more places for more people than any other company in the world. We want you to be confident that we are able to address your business objectives and deliver an exceptional customer experience.
Here's how we do it:
Consistency – The AT&T Global Network provides high performance between end points with rigorous service level agreements throughout our service portfolio.
Reliability – The AT&T Global Network operates with up to 99.999% reliability.
Performance – We are so proud of our IP network performance and reliability that we display both network latency and network loss 24X7 on the public Internet: http://www.att.com/ipnetwork (updated every fifteen minutes).
Security – AT&T uses a "defense-in-depth" security architecture, with security built into every network layer and every supporting process in order to mitigate a variety of risks.
Your end users need secure, reliable and flexible ways of exchanging information with colleagues and customers around the corner and around the world. AT&T's network performance helps you deliver solutions over our world-class, seamless network – faster and more reliably.
Contact your AT&T Wholesale Account Representative to discuss how AT&T can help support your specific business goals.| USi Offers Hosting, Management and Migration Services for Microsoft Exchange Server 2007 |
According to Gartner, Inc.’s July 2007 Toolkit: State of Internal Email Presentation, “E-mail has taken center stage in most organizations, where it is the backbone for internal and external communications. An e-mail system is complicated to operate, given its business criticality, distributed nature and dependencies on other systems. And the business of e-mail constantly grows more complicated.”
Organizations who manage email environments in-house are faced with resolving consistent challenges such as dynamic security threats, storage and backup issues, support for wireless technologies, and on-going maintenance tasks. These organizations can now expect a significant hardware investment to upgrade to Exchange 2007 due to the software’s 64-bit architecture. In addition, organizations need to consider testing and deployment planning, 3rd party software certification, and training the IT administrators.
USi (www.USi.com), an AT&T Company, announced hosting, management, and migration services for Microsoft® Exchange 2007. The product, launched earlier this year, includes distinct improvements in anywhere access to e-mail, voice mail, calendars, and contacts from a variety of clients and devices, performance, enhanced protection of information, and compliance.
USi’s Exchange 2007 services help enterprises realize the full benefits of new features and functionality more quickly because its team of experts is already trained and certified. USi services encompass all aspects of today’s complex messaging environment, such as mobile messaging with support for RIM® BlackBerry® Enterprise Server, Good Mobile Messaging, and Microsoft® ActiveSync with Direct Push, email hygiene with support for anti-virus, anti-spam, and content filtering, geographic disaster recovery, email archiving, compliance, and eDiscovery. With over nine years of experience hosting and managing Microsoft Exchange, USi also maintains Microsoft Gold Certification for Information Worker and Advanced Infrastructure Services competencies.
“The latest version of Exchange offers advancements in the areas of worker productivity and providing access to information any place, any time,” says Sudeep Trivedi, USi’s Director, Product Management, Messaging and Collaboration. “While Exchange 2007 offers clear benefits, increased complexity results in high operational and opportunity costs; precious resources are tied up in mundane tasks to keep email operational, preventing them from working on initiatives that give their organization a competitive edge,” adds Trivedi.
USi’s Microsoft Exchange TCO Calculator
To help email administrators and IT executives better understand the cost implications of maintaining complex enterprise messaging environments USi clients and prospective clients can take advantage of USi’s Microsoft Exchange TCO Calculator, developed by Osterman Research, a leading messaging and collaboration analysis firm. The tool allows users to determine if there are immediate and long-term cost benefits to outsourcing Exchange management, allowing clients to analyze the real costs of maintaining their email environments in-house versus outsourcing, as well as incorporating multiple expenditures such as server hardware and software costs, storage, firewalls, client access licenses, data center and floor space costs, labor costs, inflation, and cost of capital.
“Microsoft Exchange 2007 represents a significant step forward and brings with it a host of improvements and other benefits compared to previous versions of Exchange,” says Michael Osterman, president of Osterman Research. “However, migrating to Exchange 2007 can represent challenges for any organization on a number of levels. For many organizations, using a hosted or managed service will be the best way to move to Exchange 2007 and realize its benefits.”
About USinternetworking (USi)
USi is an AT&T company and a leading Application Service Provider (ASP). USi delivers enterprise application management, managed hosting, remote management, eCommerce development and hosting, enterprise messaging and collaboration, professional services and software-as-a-service enablement. USi's clients have access to a broad, diversified portfolio of service offerings, including: Ariba®, IBM®WebSphere®, MarketLive®, Microsoft®, Oracle®, PeopleSoft®, and Siebel®, as well as e-Commerce solutions developed and delivered by USi. Additional information about USi and USi's services is available at http://www.USi.com.
"USi" and the block logo "USi" are the registered trademarks of and the same entity as USinternetworking, Inc. All other trademarks are the property of their respective owners.
| AT&T Wholesale Out & About |
AT&T Wholesale will be participating in these upcoming industry events.
- CompTel- Dallas, TX (Oct 7-10) Booth #700
- ISPCon- San Jose, CA (Oct 16-18) Booth #501
- Fall VON- Boston, MA (Oct 29- Nov 1) Booth #949
- Capacity Europe- Amsterdam (Nov 12-13)
| Recent AT&T Wholesale Press Releases |
- Click here to visit AT&T Wholesale's most recent press releases.


