Service Provider Spectrum Newsletter

Service Provider Spectrum Newsletter

Welcome to the second issue of the Service Provider Spectrum.  In this issue, we would like to introduce you to AT&T’s Voice Over IP Connect Service (AVOICS), our flagship voice over Internet protocol (VoIP) offer for U.S. service providers that require  IP-based connectivity to AT&T’s global IP network for long distance call termination.  AVOICS, along with the breadth of VoIP services that we offer, enables you to cost-effectively broaden your footprint and enhance your bandwidth through our robust MPLS-based network with the proven reliability and security you expect from a global networking leader. We have developed this service based upon specific input from customers like you to ensure it is tailored to the unique needs of service providers.  I hope that you find the articles, and of course our service, useful to your business.
 

Regards,
Sherry Charles
Sherry Charles
Vice President
AT&T Wholesale Marketing
TABLE OF CONTENTS:

AT&T Voice Over IP Connect Service (AVOICS)
AT&T Voice Over IP Connect Service (AVOICS) provides IP-based connectivity to AT&T's network for domestic and international VoIP call termination. AVOICS provides unbranded and unbundled transport and termination of your VoIP traffic with the reliability, security and performance you expect from AT&T. Give your VoIP service a competitive edge by also offering your end users access to unbranded Directory Assistance for the domestic U.S., Canada and Puerto Rico – a great value-added service available with AVOICS.

AVOICS customers connect to the service via AT&T's Managed Internet Service (MIS) / Multiprotocol Label Switching - Private Network Transport (MPLS-PNT) service, which provides class-of-service voice quality, key security elements and advanced network reliability.

AVOICS accepts U.S. originated domestic outbound (1+) calls and U.S. originated international outbound (011+) calls using Session Initiation Protocol (SIP) signaling. AVOICS also supports codecs G.711 and G.729 A/B. AVOICS provides long distance termination of “native” IP traffic, defined as traffic that originates as IP and is transported as IP from its point of origination to AT&T. AVOICS may also provide long distance termination of “non-native” IP traffic, defined as traffic that originates as TDM, undergoes a protocol conversion to IP by the service provider, and is then transported as IP from the service provider to AT&T, albeit at a different rate then for “native” traffic.

In addition, you can give your VoIP service a competitive edge by also offering your end users access to unbranded Directory Assistance for the domestic U.S., Canada and Puerto Rico – a great value-added service available with AVOICS.

AVOICS’s rate structure will help you better manage costs and accurately bill your end users. AVOICS service for domestic termination has an unbundled rate structure with separate rate elements for transport and terminating access.  Connectivity facilities are billed under the applicable agreements for those facilities (e.g., MIS agreement). AVOICS service for international termination has a bundled rate structure for transport and termination and requires connectivity facilities in the same manner as for domestic termination.

On a daily basis, AT&T will collect, format, guide and rate minutes of use for your AVOICS service and create a file of Call Detail Records (CDRs). For your convenience, AT&T offers flexible options for receiving your CDRs, including an electronic interface.

AVOICS is monitored 24/7 by our highly experienced technical staff in AT&T’s Global Customer Support Centers (GCSC). The GCSC performs proactive and reactive monitoring to support problem determination, reporting and resolution. Our state-of-the-art network management systems are designed and maintained to keep your service running smoothly.

Building a Service Agnostic VoIP Network: the Challenges and Successes
AT&T Wholesale will be conducting a webinar October 17, 2007 on Building a Service Agnostic VoIP Network: the Challenges and Successes. Check online at http://webinars.pulver.com/ for schedules and times.

AT&T Wholesale's Carrier Hotel Initiative

Relationships are the cornerstone of our business. We strive to develop strong commercial relationships with service providers and to deliver infrastructure and applications to help them sustain and grow their customer bases.  AT&T provides complete end-to-end solutions for wireline carriers, wireless operators, cable providers, systems integrators, Internet service providers and content providers that are more affordable than ever before! 

With the AT&T Wholesale Carrier Hotel Promotion, we can now provide competitive pricing for Long Distance Data Transport Services at transmission speedsfrom DS3 through OC192, in connection with Domestic Data Private Line services, International Private Line services, ATM/FR, Interconnection (IXN) Backhaul service and SONET.

Further, new competitive rates at select Carrier Hotel locations for MIS OC3, OC12, and GigE services are being offered through an MIS Pre-Build Promotion. 

Here is a list of the AT&T Carrier Hotel sites where Private Line and MIS are now available!  MIS Pre-Build promotion sites are noted with the “Promo!” designation.

 

Carrier Hotel Address

City / State

MIS

Long Distance

Data Transport Services

One Wilshire  / (624 S Grand)

Los Angeles, CA

Yes – Promo!

Yes

600 W. 7th St / Equinix

Los Angeles, CA

Yes – Promo!

Yes

818 W. 7th St

Los Angeles, CA

 

Yes

529 Bryant St

Palo Alto, CA

Yes

Yes

185 Berry St

San Francisco, CA

 

Yes

11 Great Oaks Blvd / Equinix

San Jose, CA

Yes – Promo!

Yes

55 S Market

San Jose, CA

 

Yes

1380 Kifer Rd

Sunnyvale, CA

 

Yes

50 NE 9th St

Miami, FL

Yes

Yes

655 N Franklin St

Tampa, FL

 

Yes

56 Marietta St

Atlanta, GA

Yes

Yes

350 E Cermak

Chicago, IL

Yes – Promo!

Yes

230 Congress St

Boston, MA

 

Yes

300 Bent St

Cambridge, MA

 

Yes

165 Halsey St

Newark, NJ

Yes

Yes

275 Hartz Way

Secaucus, NJ

Yes

Yes

111 8th Ave

New York City, NY

Yes

Yes

25 Broadway

New York City, NY

 

Yes

60 Hudson

New York City, NY

Yes

Yes

409 SW 9th Ave

Portland, OR

 

Yes

401 N. Broad

Philadelphia, PA

Yes

Yes

140 4th Ave N

Seattle, WA

 

Yes

2323 Bryan

Dallas, TX

 

Yes

1950 Stemmons

Dallas, TX

Yes – Promo!

Yes

21711 Filigree

Ashburn, VA

Yes – Promo!

Yes

2001 6th Ave

Seattle, WA

Yes

Yes

To learn more about how AT&T Wholesale’s Carrier Hotel Promotion can help you meet the demands of the marketplace while delivering reliable and affordable services that satisfy the current needs of all users, contact your AT&T Wholesale Account Representative today or click on the appropriate link below for more information:

  • Carrier Hotel Access Promotion for transmission speeds* from DS3 through OC192 for Domestic Data Private Line services, International Private Line services, International Gateway (IXN) Backhaul service and SONET.

The MIS Pre-Build promotion offer expires October 15, 2007; however, contracts signed by that date will allow for orders at the promotional rates through December 31, 2007.  The MIS promotional offer is subject to defined minimum commitment levels and send/receive traffic ratios and requires a two year contract.


*Transmission speed availability is contingent upon service required and location.

AT&T Our Network Performance Helps Drive Your Success

At AT&T, we are committed to delivering networking solutions that enhance your business performance and further your success. That is why AT&T continues to build out our global network and adopt new robust technology into our core. The AT&T global network helps wholesale customers extend their footprint, strengthen their network infrastructure and meet internal operating needs. Every day, AT&T moves more data to more places for more people than any other company in the world. We want you to be confident that we are able to address your business objectives and deliver an exceptional customer experience.

Here's how we do it:

Consistency – The AT&T Global Network provides high performance between end points with rigorous service level agreements throughout our service portfolio.

Reliability – The AT&T Global Network operates with up to 99.999% reliability.

Performance – We are so proud of our IP network performance and reliability that we display both network latency and network loss 24X7 on the public Internet: http://www.att.com/ipnetwork (updated every fifteen minutes).

Security – AT&T uses a "defense-in-depth" security architecture, with security built into every network layer and every supporting process in order to mitigate a variety of risks.

Your end users need secure, reliable and flexible ways of exchanging information with colleagues and customers around the corner and around the world. AT&T's network performance helps you deliver solutions over our world-class, seamless network – faster and more reliably.

Contact your AT&T Wholesale Account Representative to discuss how AT&T can help support your specific business goals.


USi Offers Hosting, Management and Migration Services for Microsoft Exchange Server 2007

According to Gartner, Inc.’s July 2007 Toolkit: State of Internal Email Presentation, “E-mail has taken center stage in most organizations, where it is the backbone for internal and external communications. An e-mail system is complicated to operate, given its business criticality, distributed nature and dependencies on other systems. And the business of e-mail constantly grows more complicated.”

Organizations who manage email environments in-house are faced with resolving consistent challenges such as dynamic security threats, storage and backup issues, support for wireless technologies, and on-going maintenance tasks. These organizations can now expect a significant hardware investment to upgrade to Exchange 2007 due to the software’s 64-bit architecture. In addition, organizations need to consider testing and deployment planning, 3rd party software certification, and training the IT administrators.

USi (www.USi.com), an AT&T Company, announced hosting, management, and migration services for Microsoft® Exchange 2007. The product, launched earlier this year, includes distinct improvements in anywhere access to e-mail, voice mail, calendars, and contacts from a variety of clients and devices, performance, enhanced protection of information, and compliance.

USi’s Exchange 2007 services help enterprises realize the full benefits of new features and functionality more quickly because its team of experts is already trained and certified. USi services encompass all aspects of today’s complex messaging environment, such as mobile messaging with support for RIM® BlackBerry® Enterprise Server, Good Mobile Messaging, and Microsoft® ActiveSync with Direct Push, email hygiene with support for anti-virus, anti-spam, and content filtering, geographic disaster recovery, email archiving, compliance, and eDiscovery. With over nine years of experience hosting and managing Microsoft Exchange, USi also maintains Microsoft Gold Certification for Information Worker and Advanced Infrastructure Services competencies.

“The latest version of Exchange offers advancements in the areas of worker productivity and providing access to information any place, any time,” says Sudeep Trivedi, USi’s Director, Product Management, Messaging and Collaboration. “While Exchange 2007 offers clear benefits, increased complexity results in high operational and opportunity costs; precious resources are tied up in mundane tasks to keep email operational, preventing them from working on initiatives that give their organization a competitive edge,” adds Trivedi.

USi’s Microsoft Exchange TCO Calculator

To help email administrators and IT executives better understand the cost implications of maintaining complex enterprise messaging environments USi clients and prospective clients can take advantage of USi’s Microsoft Exchange TCO Calculator, developed by Osterman Research, a leading messaging and collaboration analysis firm.  The tool allows users to determine if there are immediate and long-term cost benefits to outsourcing Exchange management, allowing clients to analyze the real costs of maintaining their email environments in-house versus outsourcing, as well as incorporating multiple expenditures such as server hardware and software costs, storage, firewalls, client access licenses, data center and floor space costs, labor costs, inflation, and cost of capital.

“Microsoft Exchange 2007 represents a significant step forward and brings with it a host of improvements and other benefits compared to previous versions of Exchange,” says Michael Osterman, president of Osterman Research. “However, migrating to Exchange 2007 can represent challenges for any organization on a number of levels.  For many organizations, using a hosted or managed service will be the best way to move to Exchange 2007 and realize its benefits.”

About USinternetworking (USi)

USi is an AT&T company and a leading Application Service Provider (ASP).  USi delivers enterprise application management, managed hosting, remote management, eCommerce development and hosting, enterprise messaging and collaboration, professional services and software-as-a-service enablement. USi's clients have access to a broad, diversified portfolio of service offerings, including: Ariba®, IBM®WebSphere®, MarketLive®, Microsoft®, Oracle®, PeopleSoft®, and Siebel®, as well as e-Commerce solutions developed and delivered by USi.  Additional information about USi and USi's services is available at http://www.USi.com.

"USi" and the block logo "USi" are the registered trademarks of and the same entity as USinternetworking, Inc. All other trademarks are the property of their respective owners.


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