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Troubleshoot a Service Issue

Manage Your Account Online with AT&T BusinessDirect®

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  • Troubleshoot a Service Issue
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With AT&T BusinessDirect®, reporting voice services trouble is quick and easy. Help is just a click away. Just answer the simple questions on the trouble report form. Then, submit them electronically to AT&T and you'll be up and running in no time.

Supported Services and Features

Billing
Billing
Get the right help if you have a problem with your bill, charges or credits, account codes, or geographic restrictions.
Calling Card
Calling Card
Let us know if your calling card isn't working, has been lost or stolen, hasn't arrived or you have the wrong cards.
Telephone Lines & Services
Telephone Lines & Services
If you are unable to place local or long distance calls, unable to receive toll-free calls, or need to reactivate a line after payment this tool will help you identify and solve your problem quickly.






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