Residential | Small Business | Enterprise | Wireless Region / Language
For Release Thursday, September 8, 2005
Mindpearl AG Keeps U.S. Call Center Running With $1.8 Million In AT&T Services
MELVILLE, N.Y. – Mindpearl, a leading global provider of customer care services, has awarded AT&T a three-year, $1.8 million contract for voice networking services.
The contract provides international toll-free and outbound service, local and long-distance in support of Mindpearl’s Melville, N.Y.-based call center. Mindpearl supports travel and transportation companies with both inbound and outbound call center services.
“AT&T offers a robust network with greater international capabilities that are key for my business. The reliability and support service is great and the company is flexible in tailoring services that meet my needs as our business enters new markets,” said Vincent Gaines, President of Mindpearl in the United States.
“With AT&T’s services, Mindpearl is able to provide excellent support to its global clients, at a cost savings of approximately 30 percent annually.”
About Mindpearl AG
Mindpearl is a call center handling reservation calls for various global airlines as well as other support services in other industries. Mindpearl has 5 global offices located in Barcelona, Brisbane, Capetown, London, and New York. http://www.mindpearl.com/
About AT&T
For more than 125 years, AT&T (NYSE 'T') has been known for unparalleled quality and reliability in communications. Backed by the research and development capabilities of AT&T Labs, the company is a global leader in local, long distance, Internet and transaction-based voice and data services.
AT&T 'Safe Harbor'
The foregoing contains 'forward-looking statements' which are based on management's beliefs as well as on a number of assumptions concerning future events made by and information currently available to management. Readers are cautioned not to put undue reliance on such forward-looking statements, which are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside AT&T's control, that could cause actual results to differ materially from such statements. These risk factors include the impact of increasing competition, continued capacity oversupply, regulatory uncertainty and the effects of technological substitution, among other risks. For a more detailed description of the factors that could cause such a difference, please see AT&T's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. AT&T disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. This information is presented solely to provide additional information to further understand the results of AT&T.
