Residential | Small Business | Enterprise | Wireless Region / Language
For Release Monday, June 21, 2004
Northeast Utilities Awards AT&T Contract To Maximize Network Efficiency
Solution provides an enhanced, secure and reliable voice and data communications network for company and its customers
BOSTON -- Northeast Utilities (NYSE: NU) today announced it has awarded AT&T a multi-million dollar, three-year contract to provide voice and data services over an integrated network. The move facilitates Northeast Utilities goals to provide its operating subsidiaries with greater efficiency, reduced communications costs and consolidating network services and platforms utilizing Northeast Utilities' existing tandem infrastructure and AT&T's fiber network.
The new contract provides integrated Internet, long distance, local service, call center features, local fiber, microwave, data services and PRI T1.5 services in a comprehensive business communications network for New England's largest utility system.
The commitment between the two companies applies AT&T's unique network design, coupled with a bundled concept strategy to effectively consolidate Northeast Utilities call center operations and platforms onto a regional foundation; enables lower costs per minute while optimizing staff, systems and site facilities; and results in operating efficiencies in the management and maintenance of Northeast Utilities' network infrastructure and improved access to customer service in both daily and emergency communication situations.
"This cost effective business solution provides an enhanced secure and reliable voice and data communications network," said John A. Kosciuk, IT-Networking & Communications Systems of Northeast Utilities. "At each step of the process, AT&T was able to deliver the business and technical expertise requested to enhance our existing network and enable us to evolve our infrastructure toward the future deployment of new services as they are required."
"We are very pleased to continue our relationship with Northeast Utilities under this new agreement, "said Rick Freidel, vice president, AT&T business. "By viewing their challenges as our own, we have been able to effectively leverage the breadth of AT&T's portfolio of services to uniquely address their business needs."
AT&T will integrate Northeast Utilities' services through its industry-leading AT&T Business Network (ABN) offer, which unifies multiple communications services into a single contract, with a single bill and provides discounts across all services. In addition, through the award-winning secure AT&T BusinessDirect® portal, Northeast Utilities gains online access to tools that provide near-real-time reports on network performance and direct access to AT&T's ordering, status, inventory and trouble management and billing systems.
About Northeast Utilities
Northeast Utilities (NYSE: NU) is a Fortune 500 diversified energy company located in Connecticut with operations throughout the Northeast. Through its competitive and regulated subsidiaries, NU provides Energy for a Changing World, with a full range of energy products and services to millions of residential and business customers from Maine to Maryland. From delivering electricity and natural gas, to marketing energy commodities, to operating and maintaining power plant facilities, NU is committed to safety, reliability and expanding consumers' energy options. For more information on Northeast Utilities and its subsidiaries, visit the NU family of Web sites at www.nu.com.
About AT&T
For more than 125 years, AT&T (NYSE 'T') has been known for unparalleled quality and reliability in communications. Backed by the research and development capabilities of AT&T Labs, the company is a global leader in local, long distance, Internet and transaction-based voice and data services.
AT&T 'Safe Harbor'
The foregoing contains 'forward-looking statements' which are based on management's beliefs as well as on a number of assumptions concerning future events made by and information currently available to management. Readers are cautioned not to put undue reliance on such forward-looking statements, which are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside AT&T's control, that could cause actual results to differ materially from such statements. These risk factors include the impact of increasing competition, continued capacity oversupply, regulatory uncertainty and the effects of technological substitution, among other risks. For a more detailed description of the factors that could cause such a difference, please see AT&T's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. AT&T disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. This information is presented solely to provide additional information to further understand the results of AT&T.
