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For Release Thursday, January 15, 2004
AT&T Receives Market Leadership Award For Audio Conferencing Services
Frost & Sullivan honors AT&T with consecutive annual award for leadership, citing service quality and reliability as key differentiators
BEDMINSTER, N.J. -- AT&T today announced it has received the Frost & Sullivan 2004 award for Market Leadership in U.S. Audio Conferencing Services Markets. The award marks the second consecutive year that the industry analyst firm has recognized AT&T's leadership in the conferencing services industry.
"AT&T received the 2004 award based on its leading market share position, ability to expand its lead over its nearest competitor, and revenue and minute volume growth within the audio conferencing services industry," Frost & Sullivan noted.
In its competitive assessment, Frost & Sullivan estimates that AT&T had the leading market share in the 2003 U.S. audio conferencing services market.
The Frost & Sullivan award is presented in conjunction with its strategic analysis of the changing dynamics in the audio conferencing industry, and continued coverage of the conferencing and collaboration marketplace.
AT&T Teleconference Services offers businesses a number of audio conferencing solutions to help them control costs and save money, improve communications between their employees and clients, increase collaboration between organizations to achieve greater efficiency and hold impromptu meetings anytime, anywhere.
Customers can select a "reservationless" feature for meeting on demand, an executive feature to meet the special needs of high-profile meetings like press conferences and investor relations calls, or Web meeting capabilities for online document and desktop sharing. AT&T Teleconference Services also offer in-country dial-in access numbers available from 43 countries for businesses with an international presence.
"We're delighted to receive repeated recognition for our conferencing services from Frost & Sullivan," said AT&T Teleconference Services Vice President Sue Soares. "It caps another great year for us.
"As the leading provider of teleconference services in the industry, we successfully supported billions of conference minutes in 2003, and set our own conference record with about 3,500 simultaneous telephone connections to a presidential-campaign conference call in September. Businesses value not only our leadership in teleconference technology and scale, but also the expertise we bring to their table to help them design and operate their applications."
"AT&T continues to expand its position throughout the entire conferencing services industry," said Frost & Sullivan analyst David Alexander. "Owning one of the strongest brand names throughout the conferencing and telecommunications industry, AT&T's conferencing business has thrived in recent years as many of its larger competitors have experienced financial instability and losses."
Building on its expertise and industry leadership in traditional teleconference services offered over its circuit switched network, AT&T continues to integrate those services with its new IP network to support the evolving conferencing needs of businesses.
For more information on AT&T Teleconference Services, visit http://www.att.com/virtualmeetings.
About AT&T
For more than 125 years, AT&T (NYSE 'T') has been known for unparalleled quality and reliability in communications. Backed by the research and development capabilities of AT&T Labs, the company is a global leader in local, long distance, Internet and transaction-based voice and data services.
AT&T 'Safe Harbor'
The foregoing contains 'forward-looking statements' which are based on management's beliefs as well as on a number of assumptions concerning future events made by and information currently available to management. Readers are cautioned not to put undue reliance on such forward-looking statements, which are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside AT&T's control, that could cause actual results to differ materially from such statements. These risk factors include the impact of increasing competition, continued capacity oversupply, regulatory uncertainty and the effects of technological substitution, among other risks. For a more detailed description of the factors that could cause such a difference, please see AT&T's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. AT&T disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. This information is presented solely to provide additional information to further understand the results of AT&T.
