World Trade Center Disaster Response
AT&T's Network Disaster Recovery (NDR) Team was activated immediately following the destruction of the World Trade Center towers on the morning of September 11, 2001. The team was deployed to support the recovery of damaged AT&T network facilities and to provide emergency communications for the relief effort in lower Manhattan.
An Emergency Communications Vehicle (ECV) was deployed to NYPD's backup command center in lower Manhattan. The ECV provided telephone service for administrative use and for use by the families of missing NYPD members. The ECV was in service at NYPD headquarters from Wednesday, September 12, until Friday, September 21.
On September 21, the ECV was moved so it could provide free telephone service for relief workers at the WTC disaster site. Phone lines from the ECV were brought into the Spirit of New York, a dinner cruise ship moored in North Cove Yacht Harbor, adjacent to the World Financial Center. The ship was converted for use as a food and rest station for the rescue workers. The ECV remained in service there until Thursday, October 4.
Over 20,000 calls were placed over the ECV link at the NYPD deployment and over 36,000 calls were placed during the Spirit of New York deployment.