Network Disaster Recovery

September 2001: World Trade Center Response

AT&T activated the NDR team on September 11, 2001 , following the collapse of the WTC towers. The team established a recovery location in northern New Jersey and remained active until October 24, 2001.

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AT&T's commitment to our customers doesn't stop when a natural or a man-made disaster occurs. The mission of the Network Disaster Recovery (NDR) Team is to recover AT&T voice and data service network elements to an area affected by a disaster. Telecommunications is vital for our business and government customers following a disaster, both for the impacted area and for the rest of the country. NDR is responsible for the rapid recovery of service at AT&T network sites following catastrophic events.

AT&T's Network Disaster Recovery plan has three primary goals:

  • to route non-involved telecommunications traffic around an affected area.
  • to give the affected area communications access to the rest of the world.
  • to recover communications service to a normal condition as quickly as possible through restoration and repair.

To accomplish these goals, AT&T uses automated tools, such as Real Time Network Routing (RTNR), FASTAR® (FAST Automatic Restoration) and FASTAR® II, and the highly-skilled NDR Team with its patented mobile disaster recovery equipment. The key to successful recovery is teamwork and technology.