AT&T's commitment to our customers doesn't stop when a natural or a man-made disaster occurs. The mission of the Network Disaster Recovery (NDR) Team is to recover AT&T voice and data service network elements to an area affected by a disaster. Telecommunications is vital for our business and government customers following a disaster, both for the impacted area and for the rest of the country. NDR is responsible for the rapid recovery of service at AT&T network sites following catastrophic events.
AT&T's Network Disaster Recovery plan has three primary goals:
- to route non-involved telecommunications traffic around an affected area.
- to give the affected area communications access to the rest of the world.
- to recover communications service to a normal condition as quickly as possible through restoration and repair.
AT&T has invested more than $600 million in its U.S. NDR program and another $15 million internationally. Team members have spent more than 125,000 working hours on field exercises and deployments over the last two decades. AT&T is the first company nationwide to receive United States Department of Homeland Security’s (DHS) Private Sector Preparedness Program (PS-Prep) certification.