Local Number Portability for Business

 Local Number Portability (LNP) allows telephone customers in the U.S. to retain their local telephone numbers when switching local telephone service providers. The forms on this web site are available for Local Exchange Carriers to use to submit Port Out requests to AT&T. The documents below guide you through the AT&T Port Out process for SPIDs 7125 and 7421. For other AT&T SPIDs, please go to AT&T CLEC Online. For questions about the forms or documents, please contact us for assistance.

News and Updates

September 12, 2008

  • Effective 22 September 2008, AT&T's Local Network Services (LNS) National Local Number Portability Organization (NLNPO), SPID 7125, LSR Status Hotline will change. The new Hotline Number will be: 404-248-2106. Please update your contact information as needed. The contact information will be updated in the AT&T Business and AT&T Consumer VOIP Service Local Number Portability (LNP) Port Out Handbook on or before 22 September 2008.

July 21, 2008

  • In regard to four field customer validation and as the Commission previously has explained, simple ports are those ports that: (1) do not involve unbundled network elements; (2) involve an account only for a single line; (3) do not include complex switch translations (e.g., Centrex, ISDN, AIN services, remote call forwarding, or multiple services on the loop); and (4) do not include a reseller.

March 15, 2006

  • Effective 15 March 2006, the online LSR form has been updated with the following note.  "To Gaining LSP:  Important Warning for ADL (AT&T Digital Link) SPID 7421 customer's only.  If the Customer has DIDs (Direct Inward Dial) provisioned on the AT&T SDN (Software Defined Network) as On-Net: No changes should be made to the Long Distance ARS (Automatic Route Selection) pattern associated with SDN (Software Defined Network) Features without an order request to the customer's AT&T Account Team."

Forms

Submit a Customer Service Information Request (CSIR) form online. (preferred submission method)
Submit a Local Service Request (LSR) form online. (preferred submission method)

Use these forms only if you are unable to submit online:

Documents

AT&T Business and AT&T Consumer VoIP Services Local Number Portability (LNP) Port Out Handbook