Local Voice

AT&T Local Voice Services provide the best solution for your agency?s needs. If you are focused on heavy inbound calling, or simply require reliable and cost-effective local service, we have the local service product for you. 

AT&T PrimePath

The ideal stand-alone local telecommunications solution for PBX, key system, modem and fax.

Whether you use a PBX, key system, computer modem, fax machine, or just plain telephone, AT&T PrimePath provides a full-featured service for all your local telecommunications needs.

AT&T PrimePath provides the highest level of service at market competitive rates for small businesses or remote locations. And PrimePath is your local voice connection to the high quality and unsurpassed reliability of the AT&T network.

As an PrimePath customer, you connect to the AT&T fiber optic network using AT&T Business Lines, AT&T Key Lines, or AT&T Business PBX Trunks.

Key Features and Benefits:

PrimePath connects you to AT&T's high quality fiber optic network, and offers:

  • Significant cost savings. AT&T delivers competitive pricing over the leading Local Service Provider. And if you use AT&T Local Voice Service in other office locations, you can aggregate your usage to maximize your volume discounts.
  • Responsive customer service. Our centrally managed customer service operations are designed to expedite the resolution of your service questions, as well as process orders for changes and upgrades in your services.
  • Exceptional reliability. AT&T sets the standard in network reliability as well as 24-hour network performance monitoring and support.

AT&T PrimePath Calling Features*: 

  • Call Transfer
  • Distinctive Ring**
  • 3-Way Calling
  • Call Forwarding Busy/Don't Answer/Variable 
  • Remote Access to Call Forwarding**
  • Caller ID**
  • Call Waiting
  • Speed-Calling 8
  • Voice Mail

* Enhanced features not available with AT&T Business Trunks.
** Contact us to find out about availability in your area.

AT&T PrimeConnect

If you have heavy inbound voice calling, our PrimeConnect service is what you need. AT&T PrimeConnect is a multiple T-1 level switched service that provides access to your customers nationally via trunking from your local AT&T Central Office at economical prices. PrimeConnect is delivered to your equipment as a digital handoff.

AT&T PrimeConnect offers delivery of up to two rate centers per T-1. The service also delivers multiple rate centers carried over numerous T-1's via a single trunk group, thereby allowing you to serve multiple end users while lowering your operating costs. 

Key Features and Benefits:

With AT&T PrimeConnect, you get: 

  • The most service for less: less money, less time, and less aggravation
  • Trunk-side access to your local AT&T Central Office at an economical price
  • Lower your operating costs with multiple rate centers
  • An exceptional call completion rate
  • 24-hour, end-to-end network monitoring by our state-of-the-art Network Management Center 
  • Support from our centrally managed customer service operations, designed to expedite the resolution of your service 

AT&T PrimeConnect is ideal for any government agency that demands intense inbound applications, such as: 

  • E-mail platform services
  • Voice mail and personal attendant services
  • Any other heavy inbound calling application 

AT&T Prime Digital Trunk

The scalable digital trunk connection to unsurpassed network reliability, and competitively priced for incremental growth. 

Government agencies that need to add voice capacity--can benefit from a digital trunk solution, but may not need all the capacity of 24-channel T-1 service. If you have a PBX or PBX-like equipment* and need 12-23 voice channels per facility, AT&T Prime Digital Trunk service is the flexible local solution for you. 

AT&T Prime Digital Trunk service is our premier fractional digital trunk service. That means you pay for only the number of voice channels you need, from 12 to 23 voice channels per facility. Choose outbound, inbound, or two-way service. And get T-1 access to the high quality and unsurpassed reliability of the AT&T network. 

If you have analog trunk service to your PBX*, you can move up to a new level of performance, quality, and reliability with AT&T Prime Digital Trunk. Want to increase reliability with a backup to your primary service? With AT&T Prime Digital Trunk you get the additional capacity you need now, and freedom to expand easily in the future. 

* Must have or be capable of adding a Digital Trunk Interface card. 

Key Features and Benefits:

Take advantage of our competitive Local Voice Service rates, and aggregate your usage across AT&T-serviced locations for maximum volume discounts

  • Pay only for the capacity you need now, and expand your service easily as your business grows
  • Enjoy clear, simple pricing and billing
  • Keep your existing telephone numbers and dialing procedures
  • Rely on the AT&T Network, the most advanced, self-healing fiber-optic network with exceptional uptime and 24-hour, end-to-end network monitoring
  •  Depend on our centrally managed customer service operations, designed to expedite the resolution of your service questions, as well as process orders for changes and upgrades in your service

AT&TPrimePlex

Provides state-of-the-art, local ISDN-PRI transport for your voice, video, or high-speed data applications, all on our 100% digital backbone. Your agency needs the networking power to access applications through the corporate LAN or the Internet. They need videoconferencing to see as well as hear their colleagues when collaborating on a project. And they need exceptional reliability, to stay in touch day or night. Besides exceptional quality and cost-saving local service, AT&T PrimePlex supports solutions such as network disaster avoidance, videoconferencing, instantaneous document retrieval and high-speed data. ISDN can be confusing. AT&T takes the confusion out of ISDN, offering service packages to match the most frequently requested applications. All ISDN services are based on 64Kbps channels that can be grouped together for higher data throughput or bandwidth-hungry video demands.

Key Features and Benefits:

With AT&T PrimePlex, you can:

  • Select from clear, simple pricing plans that match your applications
  • Take advantage of our competitive Local Voice Service rates, and aggregate your usage across AT&T-serviced locations for maximum volume discounts
  • Enjoy a single bill for all your AT&T PrimePlex locations
  • Connect to the AT&T Network, the most advanced, self-healing fiber-optic network with exceptional uptime
  • Rely on 24-hour, end-to-end network monitoring by our state-of-the-art Network Management Center
  • Depend on our centrally managed customer service operations, designed to expedite the resolution of your service questions, as well as process orders for changes and upgrades in your service AT&T

 PrimePlex supports:

  • Call Centers
  • LAN-to-LAN Connections
  • Conference Room Video
  • Inward-Only Data (non-Internet traffic)
  • Internet Access (outward only) 

AT&T PrimeXpress

For robust capabilities of a full T-1 service, with 24 voice channels per facility, choose AT&T PrimeXpress. If your agency has digital PBX or PBX-like equipment, power up your local voice service with this state-of-the-art and highly competitive service. 

AT&T PrimeXpress is our premier digital trunking service, providing full T-1 capacity with 24 voice-grade channels per facility. Choose outbound, inbound, or two-way service. And get T-1 access to the high quality and unsurpassed reliability of the AT&T network. 

If you have analog trunk service to your PBX equipment,* you can move up to digital quality with AT&T PrimeXpress. Rely on AT&T PrimeXpress for the back-up capacity you need for network disaster avoidance. 

* Must have or be capable of adding a Digital Trunk Interface card. 

Key Features and Benefits:

With AT&T PrimeXpress, you can:

  • Take advantage of our competitive Local Voice Service rates, and aggregate your usage across AT&T-serviced locations for maximum volume discounts.
  • Enjoy clear, simple pricing and billing.
  • Keep your existing telephone numbers and dialing procedures.
  • Rely on the AT&T Network, the most advanced, self-healing fiber-optic network with exceptional uptime and 24-hour, end-to-end network monitoring.
  • Depend on our centrally managed customer service operations, designed to expedite the resolution of your service questions, as well as process orders for changes and upgrades in your service.