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Enterprise Management Service

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Share The Insights

Do you know someone who could benefit from this information? Send it to a colleague now.

Share the load. Let our Universal Enterprise Management Service (UEMS) cost effectively manage your remote enterprise equipment from the AT&T Government Solutions Enterprise Management Center.

Take the burden off your IT staff with our distributed platform that’s scalable in functionality and adaptable to continual technology enhancements. It can monitor and manage government networks on any scale, providing you with:

  • Scalability and adaptability to continual technology enhancements
  • Back-up enterprise management with disaster recovery and fail-over capability
  • Support for non-standard equipment (such as satellite modems) and non-SNMP devices
  • Support for equipment and networks at the SENSITIVE level of security

Take a Break. We’ll Manage.

Depend on AT&T to deliver the people, processes and tools to help you control cost, manage complexity and provide continuity in your networks. Let our professional staff do the work for you:

  • Network Design and Engineering - develop agency network topology and connectivity based upon traffic flow data and performance requirements
  • Network Implementation - timely service delivery through the installation, testing and turn-up of each site
  • 24x7 Network Management - continuous, proactive network monitoring using SNMP and proxy agents, both in-band and out-of-band. Auto-detected troubles transparently resolved
  • Lifecycle Management - software updates, protocol modifications and/or changes in hardware configurations for optimum network performance
  • Single Point of Contact (SPOC) - via a single toll-free number to our Enterprise Management Center

How You Benefit

  • Streamline Workload and Improve Staff Productivity - enter trouble tickets, track progress on resolution, view network map and resource status, and access performance and management reports via Web-based access
  • Improve Management of Remote Sites – view standard reports on router status, router performance, WAN link performance and WAN/LAN ports anytime
  • Simplify Payments - UEMS service charges are invoiced with AT&T transport services (if ordered) on a single, consolidated bill

Related Service – A Fully Managed Solution

If you need an in-house turnkey system to manage your enterprise equipment, learn more about our AT&T Enterprise Orchestrator TM .

Email us at:

enterprise-mgmt@att.com

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