OAKTON, Va., October 29, 2009 — AT&T (NYSE: T) Government Solutions today announced a $12 million contract with the Department of Justice to manage and expand the technical capabilities of the Victim Notification System, which keeps crime victims informed of the status of cases in which they are involved.
The Victim Notification System is an online, web-based victim information tracking and notification management application for criminal cases that have been accepted for prosecution from federal investigative agencies. The system serves as the main source of crime victim contact and notification information for the Department of Justice through the U.S. Attorney’s offices and the Criminal Division, the Federal Bureau of Investigation, the United States Postal Inspection Service and the Federal Bureau of Prisons.
Enabling an automated means for victims of crime to be apprised of the
location and status of a case from arrest through incarceration, the Victim
Notification System also provides federal crime victims with information on
scheduled court events and the outcome of any criminal charges which have been
filed. AT&T Government Solutions was selected by the Department of Justice
to develop the system in 2000.
“As one of the architects of the Victim Notification System for the Department of Justice, AT&T knows firsthand the intricacies of the complexity of the system, from coordinating activities across the respective government agencies to the user training,” said John Klebonis, vice president, AT&T Government Solutions. “AT&T’s proven approach to program management and software engineering will not only help the Department of Justice take advantage of new technologies, but also ensure that victims stay fully informed.”
Under the terms of the contract, AT&T Government Solutions will be responsible for integrating software systems and the management of the entire program, including quality management, configuration management and risk management. AT&T will provide a wide variety of software engineering and IT services such as systems engineering, software configuration, design and development, Intranet and Internet site development, database engineering, and hardware maintenance.
In addition, AT&T Government Solutions will also manage the Victim Notification System Call Center and provide Interactive Voice Response system administration and support. The call center also provides help desk support for system users and victims.
The AT&T's systems and software development, integrated process and product development, and supplier sourcing that will be used for the Victim Notification System meet a Capability Maturity Model Integration (CMMI®) Level 3 rating from the Software Engineering Institute of Carnegie Mellon University.
CMMI has become the de facto international standard for measuring an organization's capability to provide a process-based approach to the development of software, including software engineering and project management. CMMI is also used as a prerequisite and evaluation factor for many military and civilian government programs that have significant software engineering systems and projects.
Victim Notification System users from more than 2,000 Department of Justice and U.S. Postal Inspection Service offices approve approximately 300,000 notifications per month to victims. AT&T Government Solutions has delivered training classes for government employees that use the system and has also handled thousands of calls from both users and victims.
The contract, which was awarded to AT&T Government Solutions, has a one-year base with four options years.
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About AT&T Government Solutions
AT&T Government Solutionsis a long-standing, trusted source of network-enabled solutions for the federal government, integrating unmatched network resources and IT and software engineering expertise with innovative technologies from AT&T Labs and industry-leading partners. With headquarters in Oakton, Va., AT&T Government Solutions is best known for network leadership in voice, data, video and managed services. AT&T Government Solutions is a proven solutions integrator, with expertise in areas such as education and training, enterprise resource planning and management, information assurance, knowledge management, modeling and simulation, network transformation and management and program management.
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