Managed Network

 

Managed Network Services (MNS) allow agencies to concentrate on their core mission by outsourcing the administration of their network.  Under the MNS offering, AT&T provides real-time proactive monitoring, rapid troubleshooting and service restoration of networks of varying complexity, size, bandwidth and functionality.  AT&T Government Solutions is the agency’s single point of contact and accountability for all network operations, maintenance and administration activities.

Required capabilities include:

  • Design and Engineering Services – network and security design, network components, full project management services
  • Help-desk services
  • Performance reporting – trouble detection, notification, and tickets; device and network availability