Crossover BusinessDirect

AT&T BusinessDirect® Overview

Description:

This class provides attendees with a broad overview of the AT&T BusinessDirect® web portal that allows customers access to sales and service applications across all product offerings, providing an efficient way to manage all their AT&T Government Solutions services. The course includes demonstrations on using specific applications accessed through the website.

Length:

2 Hours

Objectives:

Upon completion of this class, students shall be able to:

  • Explain what AT&T BusinessDirect® is and how to customize its homepage
  • List the capabilities and benefits of BusinessDirect®
  • Describe the functional tools available through BusinessDirect® to include the following:
    • Ordering and Status
    • Trouble Reporting
    • Account and Billing
    • Network Management
    • Performance Reporting
  • Understand how to register for BusinessDirect®

Who Should Attend:

Government personnel within the agency who will be responsible for ordering, tracking, trouble reporting, monitoring network usage, and billing.

Prerequisites:

This class is for new customers or existing customers who require a refresher on the applications available through the AT&T BusinessDirect® web portal.

Schedule:

This class is offered several times a month at the AT&T Oakton facility. At the customer’s request, we will try to accommodate holding the classes at either another AT&T location or customer premises. All dates are for the calendar year 2007.

Date Time Location
January 10 0900-1100 Oakton  

January 11

1300-1500
 
Oakton
January 17 0900-1100 Oakton  
January 18 1300-1500 Oakton  
January 24 1300-1500 Oakton  
January 25 0900-1100   Oakton  
January 31   0900-1100   Oakton
February 1   1300-1500   Oakton  
February 7 0900-1100   Oakton  
February 8 1300-1500   Oakton  
February 14 1300-1500   Oakton  
February 15 0900-1100   Oakton  
February 21 0900-1100   Oakton  
February 22 1300-1500   Oakton  
February 28 0900-1100   Oakton  
March 1 1300-1500   Oakton  
March 7 1300-1500   Oakton  
March 8 0900-1100   Oakton  
March 14 0900-1100   Oakton  
March 15 1300-1500   Oakton  
March 21 0900-1100   Oakton
March 22 1300-1500   Oakton  
March 28 1300-1500   Oakton  
March 29 0900-1100   Oakton  
April 4 0900-1100   Oakton  
April 5 1300-1500   Oakton  
April 11 0900-1100   Oakton  
April 12 1300-1500   Oakton  
April 18 1300-1500   Oakton  
April 19 0900-1100   Oakton  
April 25 0900-1100   Oakton  
April 26 1300-1500   Oakton  
May 2 0900-1100   Oakton  
May 3 1300-1500   Oakton  
May 9 1300-1500   Oakton  
May 10 0900-1100   Oakton  
May 16 0900-1100   Oakton  
May 17 1300-1500   Oakton  
May 23 0900-1100   Oakton  
May 24 1300-1500   Oakton  
June 6 1300-1500   Oakton  
June 7 0900-1100   Oakton  
June 13 0900-1100   Oakton
June 14 0900-1100   Oakton  
June 20 1300-1500   Oakton  
June 21 0900-1100   Oakton  
June 27 1300-1500   Oakton  
June 28 1300-1500   Oakton  
July 11 0900-1100   Oakton  
July 12 1300-1500   Oakton  
July 18 0900-1100   Oakton  
July 19 1300-1500   Oakton  
July 25 0900-1100   Oakton  
July 26 1300-1500   Oakton  
August 1 1300-1500   Oakton  
August 2 0900-1100   Oakton  
August 8 1300-1500   Oakton  
August 9 1300-1500   Oakton  
August 15 0900-1100   Oakton  
August 16 0900-1100   Oakton  
August 22 1300-1500   Oakton  
August 23 1300-1500   Oakton  
August 29 0900-1100   Oakton  
August 30 1300-1500   Oakton  
September 12 0900-1100   Oakton  
September 13 1300-1500   Oakton  
September 19 1300-1500   Oakton  
September 20 0900-1100   Oakton  
September 26 1300-1500   Oakton  
September 27 0900-1100 Oakton  
October 3 1300-1500 Oakton  
October 4 0900-1100   Oakton  
October 10 0900-1100 Oakton  
October 11 1300-1500   Oakton  
October 17 1300-1500   Oakton  
October 18 0900-1100   Oakton  
October 24 1300-1500   Oakton  
October 25 0900-1100   Oakton  
October 31 1300-1500   Oakton  
November 1 1300-1500   Oakton  
November 7 0900-1100   Oakton
November 8 0900-1100   Oakton  
November 14 0900-1100   Oakton  
November 15 1300-1500   Oakton  
November 21 0900-1100   Oakton  
November 28 1300-1500   Oakton  
December 5 1300-1500   Oakton  
December 6 0900-1100   Oakton  
December 12 0900-1100   Oakton  
December 13 1300-1500   Oakton  

How to Register:

Interested personnel can register for this class by completing the AT&T Government Solutions FTS2001 Crossover Training Registration Form.

You will receive a confirmation notice within 24 hours. A reminder message will be sent to you 5 business days prior to the actual class.