Alliant Capabilities

Infrastructure Services

Service Access and Delivery

  • Access Channels
  • Delivery Channels
  • Service Requirements
  • Service Transport

Service Platform and Infrastructure

  • Support Platforms
  • Delivery Servers
  • Software Engineering
  • Database/Storage
  • Hardware Infrastructure

Component Framework

  • Security
  • Presentation/Interface
  • Business Logic
  • Data Interchange
  • Data Management

Service Interface and Integration

  • Integration
  • Interoperability
  • Interface

Application Services

Customer Services

  • CRM
  • Customer Preferences
  • Customer Initiated Assistance

Process Automation

  • Tracking and Workflow
  • Routing and Scheduling

Business Management Services

  • Management of Process
  • Organizational Management
  • Investment Management
  • Supply Chain Management

Digital Asset Services

  • Content Management
  • Document Management
  • Knowledge Management
  • Records Management

Custom Mission Support Systems

  • DoDEA Mission Support
  • Systems and Network Controls

Business Analytical Services

  • Analysis and Statistics
  • Visualization
  • Knowledge Discovery
  • Business Intelligence
  • Reporting

Back Office Services

  • Data Management
  • Human Resources
  • Financial Management
  • Asset/Materials Management
  • Development and Integration
  • Human Capital/Workforce Management

Support Services

  • Security management
  • Collaboration
  • Search
  • Communication
  • Systems Management
  • Forms Management

IT Management Services

Controls and Oversight

  • Performance Management

Risk Management and Mitigation

  • Contingency Planning
  • Continuity of Operations (COOP)
  • Service Recovery

Regulatory Development

  • IT Policy and Guidance Development

Planning and Resource Allocation

  • Budget Formulation/Execution
  • Capital Planning
  • Enterprise Architecture
  • Strategic Planning
  • Management Improvement
  • IT Security