Don Herring

Senior Vice President - AT&T Government Solutions

Don Herring leads AT&T Government Solutions, one of the fastest growing organizations within AT&T. The AT&T Government Solutions division is focused on delivering tailored, network-enabled solutions and professional services to the U.S. federal government.

Under Mr. Herring’s leadership, AT&T Government Solutions, which employs more than 3,000 people in more than 43 locations across the U.S., has won Alliant, Networx Universal, Networx Enterprise and SATCOM-II contracts. In addition, AT&T Government Solutions has announced more than $700 million in Networx awards with customers including the Department of the Treasury, the Department of Homeland Security and the Department of Veterans Affairs. 

Mr. Herring has been a part of the AT&T family for more than 20 years, serving business and government customers in positions of increasing responsibility and complexity. Prior to his appointment as the head of AT&T Government Solutions, he was an executive member of the SBC-AT&T integration team, charged with successfully merging the sales organizations of AT&T and SBC. He also served as Vice President, AT&T Government Solutions, Inc., which provides professional services to the federal government. In 2003, Mr. Herring was Vice President-Select Accounts that supported medium-sized business customers.

For four years, Mr. Herring was Mid-Atlantic Region Vice President for AT&T Business Services. In this role, his was responsible for marketing and sales of all AT&T networking and telecommunications services to business customers in the Mid-Atlantic region and the District of Columbia. Prior to this position, Mr. Herring served as President, ACC Telecom, where he managed a 400-person telecom business owned by AT&T. Mr. Herring has served on the Board of Directors of the Washington Board of Trade, Federal City Council and the Fairfax County Chamber of Commerce.

He earned a Bachelor of Arts degree from Wesleyan University and a Master of Business Administration degree from Columbia University.

 

Michael S. Heath - Vice President Federal Sales

AT&T Government Solutions

Michael S. Heath was appointed Vice President, Federal Sales in November 2007. He leads the federal sales efforts of AT&T Government Solutions division which is focused on delivering network-enabled and professional services solutions to civilian, defense and intelligence federal government agencies.

From August 2005 through November 2007, Mr. Heath served as Vice President, Most of World Customer Service, based in London, United Kingdom. In this role he led the Global Service Management team providing customer stewardship and service support for priority regionally-led customers as well as for the in-region needs of select SCG and US-led Enterprise customers.

In January 2005, Mr. Heath was appointed to the position of Vice President, Select Accounts and Alliance segment, where he led a national sales organization responsible for providing a comprehensive account team experience, led by an inside/outside account executive model, for our Select customers. Prior to this assignment, Michael Heath joined AT&T in the newly created position of Regional Vice President for the Great Lakes Region.

Mr. Heath, a 25-year telecommunications industry professional, also served as a vice president with XO Communications, Inc., where he was responsible for five Midwest markets with accounts billing more than $100 million in voice and data telecommunications services. Prior to joining XO Communications, Mr. Heath served as Vice President – Sales for ICG Telecom Group, Inc. He has also held several sales leadership positions during nine years with US West Communications.

A native of Portland, Oregon, Mr. Heath holds a Bachelor of Arts degree from Portland State University.

 

John R Klebonis, Jr. - Vice President - Professional Services

AT&T Government Solutions, Inc.

Mr. Klebonis spearheads an experienced team that designs and deploys high quality systems engineering and tailored IT solutions to federal agencies. His 16-year career at AT&T includes positions of increasing responsibility in sales, marketing, product management, operations, offer management, business development and planning.

Recently, Mr. Klebonis led the AT&T Government Solutions, Inc. team that won a spot on the General Services Administration Alliant contract vehicle, a government-wide, Indefinite-Delivery, Indefinite-Quantity acquisition vehicle with a contract ceiling of $50 billion that enables AT&T Government Solutions to help federal defense and civilian agencies maximize their full IT potential under Alliant.

Under his leadership, AT&T Government Solutions high quality systems engineering and tailored IT solutions, which it will provide through Alliant, have received a Capability Maturity Model Integration (CMMI^®) Level 3 rating from the Software Engineering Institute (SEI) of Carnegie Mellon University.

Prior to joining AT&T Government Solutions, Inc., Mr. Klebonis was sales center vice president for Enterprise Sales - Mid Atlantic Region, Carolinas Sales Center, where his organization supported over 300 large business customers in the North Carolina, South Carolina and Tennessee region. Mr. Klebonis has also held sales leadership roles in New York City, as well as product management and marketing roles in our New Jersey headquarters, where he developed integrated offers of voice and data services.

Mr. Klebonis earned his Bachelor of Science degree in information systems from Salisbury State University in Maryland.

 

Robert (Bob) Terwilliger - Assistant Vice-President

AT&T Government Solutions Center and Contracting

Bob Terwilliger is responsible for driving new business acquisition for the Federal Government Sales Segment through effective and focused pre-sales support. In this role, Mr. Terwilliger manages teams providing capture management, solutions engineering and contract management dedicated to the federal government market segment.

Mr. Terwilliger provides sales strategy, custom product solutions, specialized government contracting and overall opportunity management support. In addition, Mr. Terwilliger provides direction and oversight to teams that are responsible for providing contract management support to the Government, Education and Medical (GEM) segment. These teams provide full, life-cycle contract management support to this unique customer segment. Services for both AT&T Government Solutions and the rest of the GEM segment encompass wire line and wireless products.

Since joining AT&T in 2002, Mr. Terwilliger has held key positions at AT&T Government Solutions and was responsible for establishing the Sales Engineering and Capture Management disciplines that are widely utilized today. By establishing these teams he placed key engineering and capture resources at the front line with sales.

Prior to joining AT&T, Mr. Terwilliger spent over 15 years at Sprint. During his tenure there, he held several key management positions. As director of the wholesale sales team, Mr. Terwilliger was responsible for over $250M in annual sales to SBC. He worked with senior management at SBC to grow this business by over 25 percent. Prior to this role, he was Director of a team responsible for the management of the ten largest vendors that provided critical services to Sprint. Mr. Terwilliger also held management positions at Sprint which included International Product Management/Support, Software Engineering and Product Support.

Mr. Terwilliger has a Bachelor of Science degree in biology from Hartwick College. He has taken part in extensive post-graduate management education courses.

Stephen K. Robinson - Vice President, Program Management, Customer Care and Operations, IT Systems

AT&T Business Solutions

Mr. Robinson leads over 700 occupational and management professionals to deliver and manage the core telecommunications services AT&T Government Solutions provides to federal government agencies as well as a variety of civilian organizations such as the International Red Cross and the U.S. Postal Service. 

Mr. Robinson’s organization has end-to-end responsibility for operations and program management and is directly responsible for core services from ordering through service delivery, network maintenance and trouble shooting as well as invoicing and collections.  Mr. Robinson also oversees the development and maintenance of the billing and production management systems supporting AT&T Government Solutions. In his program management capacity Mr. Robinson is responsible for the Life Cycle management of all AT&T Government Solutions customers and is the executive level point of contact with the agency CIO’s and other key government executives. 

Throughout Mr. Robinson’s 20 plus years in telecommunications he has held a variety of progressive management positions in finance, sales administration, operations, manufacturing and program management in domestic, government and international business environments. 

Mr. Robinson practices standard quality and productivity techniques in every organization he manages but tempers his process re-engineering with customer based surveys and financial results to ensure changes make business sense.  As a result, Mr. Robinson’s organizations have received industry wide recognition for customer service while improving financial results. 

Mr. Robinson has an extensive international business background with language fluency in German and Spanish.