Our goal is to encourage our education customers to apply for all possible discounts. To make things a bit easier for you, we've compiled some additional resources to assist you.

Terminology Glossary

A helpful A-Z of E-Rate terminology, including Form types, SPINs and more.

Frequently Asked Questions

A comprehensive Q&A to help guide you through the ins and outs of the E-Rate fulfillment process.

On-demand Webinars

E-rate Program Overview [.wmv, 13:55]
An overview of the E-rate program

E-rate Eligible Services Overview [.wmv, 11:31]
An overview of services eligible for E-rate benefits.

Contract Rules For E-rate Eligible Services [.wmv, 12:46]
An overview of the rules related to contracts for E-rate eligible services.

State Master Contracts and E-rate [.wmv, 5:27]
An overview of procurement for E-rate eligible services from State Master Contracts.

External Resources

• Application Process
• Technology Planning
• PIA -- Select Review
• SPIN Change
• Service Substitution
• Invoice Options
• Form 470 (and instructions)
• Form 471 (and instructions)
• Form 486 (and instructions)
• Form 500 (and instructions)

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