California Teleconnect Fund Program Application Process

You must complete this two-step process in order to receive CTF discounts on eligible services:

Step 1: Submit Application to CPUC

All applicants must be approved by the CPUC in order to receive CTF discounts. The CPUC application can be found at the CPUC website @ California Teleconnect Fund. Once on that website, scroll down to where it says: "How can I apply to receive the CTF discount?" to view the CPUC CTF Service Discounts Certification Application and associated instructions.

*NOTE:  Your CPUC CTF Service Discounts Certification Application must contain an original signature (not faxed or photocopied) for your request to be processed.

Once you review this information and ascertain that your organization qualifies for these discounts, please complete the CPUC CTF Service Discounts Certification Application (“Application”) and remit to:

CPUC, Telecommunications Division
Attention: California Teleconnect Fund
505 Van Ness Avenue, Third Floor
San Francisco, CA 94102
NOTE:  For additional information on the CTF Program, see CPUC website.


Step 2: Submit CPUC Approval Letter and CTF Discount Request Form to AT&T

Once you are approved as a qualified CTF-eligible organization, the CPUC will provide you with an approval letter and a copy of your approved application.  You must provide AT&T (a) a copy of your approval letter, and (b) an AT&T CTF Discount Request Form in order to secure CTF discounts on the eligible services you subscribe to.  You may submit your CTF Request Form while your application is pending at the CPUC or following approval by the CPUC. 

Please note that once you are approved by the CPUC, you must contact AT&T within 30 calendar days of approval in order to receive CTF discounts retroactive to the date your application was received by the CPUC.  If you contact AT&T after 30 calendar days, your CTF discounts will go into effect the date the completed request form is received.

The AT&T CTF Discount Request Form can be found at the following link:

Submit the completed form to the applicable AT&T CTF Center(s) identified below:

For All CTF Services Billed: National E-Rate Center of Excellence (NECOE)/CTF Center of Excellence Contact (Phone, Fax or Mail):
AT&T California

Measured Business Svc., Centrex lines, OPT-E-MAN®, AT&T Switched Ethernet ServiceSM (ASE), etc.
444 Michigan Ave., Floor 2
Detroit, MI  48226
Voice:  800-333-9519
Fax:     877-377-0494
Email:  CTFNEWAPPS@ATT.COM
 AT&T Internet

DSL/HSI and U-verse
311 W. Washington - Floor 16W
Chicago, IL  60606
Voice:  877-804-8185
Fax:     847-513-5926
Email:  necoe.ctf@att.com 
 AT&T Communications of California

MIS, MPLS PNT, AT&T Virtual Private Network (AVPN), etc.
311 W. Washington, Floor 16W
Chicago, IL 60606
Voice:  877-804-8185
Fax:     847-513-5926
Email:  necoe.ctf@att.com 
AT&T Advanced Solutions (ASI)

Frame Relay and ATM
444 Michigan Ave., Floor 2
Detroit, MI  48226
Voice:  800-333-9519
Fax:     877-377-0494
Email:  CTFNEWAPPS@ATT.COM