AT&T BusinessDirect®

AT&T Managed Internet Service Tools

AT&T MIS Tools

...hands on

...via the web

If you subscribe to AT&T Managed Internet Service, you can manage it, hands on, via the web.

Powerful tools from AT&T:

• MIS Web Usage Reports
• DNS Provisioning Tool
• IP Services Account Information
• Online Customer Care

AT&T Managed Internet Service, or "MIS", provides a variety of powerful self-service tools, including:

• MIS Web Usage Reports,
• a DNS Provisioning Tool,
• IP Services Account Information,
• and Online Customer Care.

These tools give you the information you need to get the most from your AT&T Managed Internet Service.

With MIS Web Usage Reports, you can view your inbound, outbound and average network traffic data in table or graph form - so you have the information you need to plan and fine-tune your operations.

Minimize network impact

Plan better... work smarter

Do you want to minimize the network impact of a database download, web server update, or other routine task? With Web Usage Reports, you can identify light traffic days-or hours-and schedule network-intensive operations at those times.

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update your domains
register new domains
...quickly

With the DNS Provisioning Tool, you can establish an Internet address by registering a new domain name. And the tool helps you stay connected, because you can use it to update the DNS records that enable others to reach you on the Internet.

Changes submitted online can take effect in hours instead of days.

IP Services Account Information lets you view and download your current invoice or 12 months of archived invoices, so you can keep a close watch on costs.

With MIS Online Customer Care, you can:

• update your AT&T Managed Internet Service by submitting service change forms online,
• get important service information,
• and link to the other MIS tools for which you are registered.

Manage Your Service

• access arrangements
• service options
• customer premises equipment
• contact information

When you click on Manage Your Service, you'll find convenient online forms that make it easy to request AT&T Managed Internet Service changes. For example, you can:

• add, delete, or make changes to your access circuits or Frame Relay ports,
• sign up for the DNS Provisioning Tool, MIS Web Usage Reports, or AT&T Managed Firewall Service,
• request AT&T-managed Customer Premises Equipment or place a request to change its configuration,
• and update your contact information.

"no outages at this time"

support information

MIS policy information

When you click on Service Information, you gain quick access to

• announcements about the status of AT&T's IP Network and network maintenance events,
• a map of AT&T's IP Backbone, including performance data,
• AT&T support guidelines and contact information,
• and information about AT&T policies pertaining to your Managed Internet Service,

so you can stay informed with the most current information available.

• plan better... respond faster
• take charge
• view bills
• request changes
• stay informed

AT&T Managed Internet Service tools can help you:

• plan proactively and respond faster with accurate usage information,
• take charge of your DNS provisioning,
• view bills conveniently,
• request service changes easily,
• stay informed about your Internet resources and the AT&T network supporting them,

...and get the most from your IP network.

AT&T BusinessDirect®

AT&T Managed Internet Service Tools

AT&T MIS Tools