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Quick Tours: AT&T BusinessDirect Portal (Text Version)

A Quick Tour of AT&T BusinessDirect (Portal)


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Manage AT&T services online

The Power of One. One solution. One stop. One click.

The power of one. One solution. One stop. One click.

AT&T BusinessDirect®

One powerful online resource

AT&T BusinessDirect...One powerful online resource for better network management and greater productivity.

Your virtual communications department

Anywhere, anytime

It's your virtual communications department — a suite of web-based analytical tools that you can access anywhere, at any time.

Administration, bill payment

Performance, analysis

Performance reporting

AT&T BusinessDirect helps you manage your AT&T services, from administration and bill payment to network performance and analysis, including reporting on your Enterprise Network Solutions.

Get the most from your network

It offers innovative online applications and reporting tools to manage your network with maximum efficiency and hands-on control.

Test your network

Issue service tickets

Track ticket status

Better control

It's the one place where you can test your network, easily issue a service ticket, track maintenance status, and have better control over your network traffic.

Place orders

Check order status

View & pay bills

Improve performance

With AT&T BusinessDirect, you can place orders, check status, view and pay your bills online. You can even improve network performance by responding to call traffic in real time.

It's simple

Get started

It's simple: Register for the tools you want. Customize your homepage for the way you work. Then get started.

Achieve Maximum Efficiency

Log in with your User Name and Password, and you'll see how AT&T BusinessDirect puts the Power of One at your fingertips.

 

For example, a whole suite of Managed Services applications is within easy reach. AT&T BusinessDirect provides a wide array of easy-to-use tools.

 

And you can personalize the way you use them. Create shortcuts by placing frequently-used tools and information close at hand.

 

AT&T BusinessDirect gives you links to a comprehensive set of applications, organized into functional categories.

Performance Reporting

Analyze call detail

Analyze call attempts

Understand usage patterns

Performance reporting applications let you analyze call detail and toll-free call attempts in real time. These tools help you understand your usage patterns so you can reconfigure your network with confidence!

Network Management

Reroute traffic

Reduce lost calls

Ordering & Status

Add voice, data, IP Services

Track orders

Network management tools let you make hands-on routing changes and manage your network resources from anywhere you have web access. Ordering tools give you the power to place and track your orders for AT&T services.

Service Ticketing

Initiate circuit tests

View trouble logs

Ticketing tools make AT&T BusinessDirect your 24 x 7 maintenance center, letting you pinpoint problems and create and track your own service tickets.

Account & Billing

Make account inquiries

See calling trends

Pay bills online

Want to know where your communications dollars are going? Maybe find out how your corporate calling cards are being used? AT&T BusinessDirect billing and analysis tools make it easier than ever to research calling trends and charges.

Get information, training, and help

You'll stay informed about AT&T products and services, and gain access to useful information.

Stay informed

AT&T Business Direct Learning Center

Training & Reference

Web seminars

Online tutorials

Simulations

Reference tools

Always available

Need help in real time?

Live Chat Session

If you need assistance with the tools, the AT&T BusinessDirect Learning Center offers a variety of training resources, including live web seminar registration, pre-recorded web seminars, online tutorials, simulations, job aids, and more, all available 24x7.

  Need help in real time?  Set up a live chat session with AT&T BusinessDirect specialists for expert help.

Register today

Put it all together

Information

Innovation

Control

AT&T's BusinessDirect can help you put it all together: Information, innovation, and control. Peak efficiency. A powerful enterprise-wide view.

AT&T Business Direct

The Power of One.

Start using AT&T BusinessDirect today, and experience the Power of One.

AT&T BusinessDirect®

AT&T BusinessDirect applications are available to customers who subscribe to the specified AT&T Services, which are offered pursuant to the terms, conditions, and charges as set forth in AT&T's tariffs and contracts, as applicable. AT&T BusinessDirect applications and pricing are subject to change. Please refer to the AT&T BusinessDirect web site, Terms and Conditions, and Pricing Tables.