Improve accuracy and resolution intervals with online trouble tickets. All services are included — Voice circuits, Data circuits and telephone numbers, including Toll-Free numbers. Check alarms, launch circuit tests and view the results in near real-time, as well as view your circuit inventory and Toll-Free number inventory.
Features and Benefits*
- Ticket creation takes only one to two minutes, versus approximately ten minutes via phone
- Automatically refer troubles to the appropriate access provider
- View your circuit inventory online
- View your Toll-Free number inventory online
- Reroute Toll-Free calls during emergencies, holidays, etc.
- Perform various network maintenance tasks for some services utilizing features designed for mobile devices
* Not all features and benefits are available for all AT&T services and/or contracts. Please contact your Account Executive to learn more.