Maintain hands-on control over your network by adjusting to network traffic changes in real-time, improving your network's performance as needed.

Features and Benefits*

Make changes to your routing plans in real-time. Quickly create, change, activate or schedule routing plans in real-time for immediate or future use, quickly reroute calls during emergencies or sudden shifts in call volumes and activate pre-recorded network announcements.

• Adjust traffic flows to accommodate staffing levels and hours of operation
• Minimize lost calls during bursts in call volumes
• Recover from unplanned outages by rerouting traffic
• Increase call completions, potentially resulting in greater revenue opportunities
• Eliminate the need to call AT&T for each routing change
• Manage multiple call centers more easily and efficiently

Monitor, test, control and obtain real-time notification on trunk performance and faults for dedicated Voice trunk groups and update your network's outbound Voice features in real-time.

• React to network traffic changes in real-time so you can better utilize your communications facilities
• Reduce fraudulent usage
• Reroute network calls during emergencies, etc.

* Not all features and benefits are available for all AT&T services and/or contracts. Please contact your Account Executive to learn more.