Frequently Asked Questions

I'm having trouble with my AT&T Worldnet® Service account (email, Web, connection software). Whom do I contact?
Members: 1-800-400-1447
Non-Members: 1-800-967-5363
You can also visit the AT&T Internet Services help page.
My Internet service provider (ISP) says that AT&T is blocking my email to your customers. What can I do?
If you are concerned that AT&T Worldnet® Service is blocking email originating from your service provider, have your ISP contact AT&T Worldnet Service at rbl@abuse-att.net.
I'm having trouble with online billing. Whom should I contact?
For residential customers, please use the Residential contact form
For BusinessDirect(sm) customers, please contact BusinessDirect