- AT&T BusinessDirect®
- Online tools for services originally set up with SBC
- Online tools for services originally set up with BellSouth
- AT&T Business Customer Service Numbers
AT&T BusinessDirect®
The AT&T BusinessDirect® Portfolio offers eServicing tools that allows customers to productively and cost effectively manage their AT&T services and accounts.
- Ordering & Status
- Trouble Ticketing
- Account & Billing
- Network Management
- Performance Reporting
Online tools for services originally set up with SBC
If you originally set up service with SBC, use the tools below to manage those services:
- Check ATM/Frame Relay circuit performance
- Submit a Business Billing Inquiry
- Submit a data network trouble ticket
- Check equipment staging/installation status
- Check IP backbone SLA status
- View Web hosting report
- Place an order for Business Local Access Services
- Login to the 1-800-CONFERENCE Meeting Center
- Manage/analyze bills
Online tools for services originally set up with BellSouth
If you originally set up service with BellSouth, use the tools below to manage those services:
- Long Distance eRepair
- Network eRepair Service
- Equipment eRepair Service
- Customer Care Connect
- Equipment Online Sales
- Submit Business Billing Inquiry
- Place an order for Business Local
AT&T Business Customer Service Numbers
Wireline Customer Service Inquiries
- DSL Internet Service: 1-877-937-5288
- All Other Wireline Services: 1-800-248-3632
Billing Inquiries
Wireline
- Submit disputes or billing inquiries via AT&T BusinessDirect eBill (View, Analyze and Pay Your Bill) if you are already a registered eBill user
- Call the regionalized toll-free number listed at the top of your bill
- Contact your Account Manager or Service Manager
Wireless
- Submit disputes or billing inquiries via Premier eBill if you are already a registered eBill user
- Call the regionalized toll-free number listed at the top of your bill
- Contact your Account Manager or Service Manager
