• The Business Challenge
• The AT&T Solution
• Solution Benefits
• Services Summary

The Business Challenge

If you have ever been frustrated by the need to manage a multitude of usernames and passwords for each of your corporate applications, then you are in good company. Password resets still account for a significant portion of all help desk calls. But the proliferation of passwords is only the symptom — the underlying problem is the existing of multiple user repositories. A sprawling Directory Service infrastructure introduces significant compliance risks and vulnerabilities if user identities are not appropriately provisioned, protected, and de-provisioned. Compounding these challenges is the need for Identity Federations which provide agreements, standards, and technology to manage identity across autonomous domains of partners, suppliers and other third parties.

The AT&T Solution

Our Identity Management frameworks and expertise provide important controls in enterprise IT environments. Whether it is for user repository, access control, account lifecycle management, or personal information protection, our Identity Management solutions improve operational efficiencies, enhance employee productivity, and facilitate regulatory compliance and auditing. We partner as your trusted advisor to plan, design, select, architect, and integrate the appropriate Identity Management processes and technical solutions into your environment. Service focus areas include:

• User Repository
• Directory Services
• Provisioning & Management
• Authentication
• Authorization
• Reporting
• Identity Federation

Solution Benefits

• Reduces TCO for administration, help desk, and technical support functions
• Provides competitive advantage by enabling automation and optimization of business processes
• Improves customer and employee service
• Increases compliance regarding controls and confidentiality of customer, supplier and employee information

Services Summary

• Identity Management Strategy and Roadmap
• Identity Management Architecture and Integration
• Whiteboard session