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AT&T Global Business Services Unit Caps First Quarter with Major Wins, Enhancements to Core Services
SAN ANTONIO, April 22, 2008 - The Global Business Services (GBS) unit of AT&T Inc. (NYSE:T) maintained its growth trajectory in the first quarter of 2008. The growth is highlighted by major contract wins, including agreements with SAP, Starbucks and Royal Dutch Shell, and its $1 billion global investment in capabilities to serve multinational customers. On April 21, AT&T also announced a global agreement with Cisco Systems Inc. to provide an industry-first fully managed telepresence offer to multinational customers.
The business unit has continued to execute on its strategy to help both wholesale and retail customers transition from legacy packet networks to Internet Protocol (IP)-enabled data services by introducing a series of enhancements to its core portfolio of services.
AT&T’s GBS unit serves the company’s enterprise and wholesale customers globally, providing networking services and solutions to companies ranging from the largest multinationals to national and smaller, regionally based domestic companies, plus U.S. governmental agencies.
During the first quarter, the migration of enterprise customers to IP-enabled services accounted for a 22.9 percent increase in enterprise IP data revenues. The business unit reported 1.2 percent growth in total enterprise revenues.
GBS First- Quarter 2008 Highlights:
-
AT&T First Service Provider to Deliver Intercompany Cisco
Telepresence for Businesses Around the World (April 21)
Fully Managed AT&T Telepresence Solution Enables New Way to Collaborate and Drive Business Productivity
http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25523 -
AT&T to Invest $1 Billion in Global Network and Services for
Multinational Customers in 2008 (March 5)
Global Networking Platform for Delivering On-Demand Network Applications Is Key to AT&T Efforts
http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25257 -
AT&T Wins $1.6 Billion Global Deal With Shell (March
31)
Agreement Represents AT&T's Largest Contract Win to Date With Company Headquartered Outside the U.S.;
AT&T to Connect Thousands of Locations and Manage Shell’s Mobility Needs, Delivering Services/Applications to 150,000 Shell Employees Worldwide
http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25389 -
More Than 12 Million AT&T, Starbucks Customers to Get Free
Wi-Fi Access for a Rich In-Store Experience (Feb. 11)
New Offering Includes Two Hours of Free Wi-Fi Service Per Day for Starbucks Card Holders Beginning This Spring
All 100,000 U.S.-Based Starbucks Partners to Receive Free Wi-Fi at Starbucks Stores
http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25152 -
AT&T Announces Hosting Agreement With SAP America; Named a
Preferred SAP Hosting Provider (Jan. 22)
Three-Year Agreement Reinforces Company's Position as Leading Application Services Provider
http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25070 -
AT&T Announces $20 Million Task Order to Deliver Networking
Solution for U.S. Customs and Border Protection (March 12)
Networx-Related Award Will Enable AT&T to Connect Department of Homeland Security Operations Throughout U.S.
http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25323 -
AT&T Announces $20 Million for Nationwide Software
Architecture Systems Project for the United States Postal Service (Jan.
16)
http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25055
Other GBS First-Quarter 2008 Announcements
-
AT&T Positioned in the Leaders Quadrant in Latest Asia Pacific
Network Service Provider Magic Quadrant (Feb. 26)
Company Evaluated Among Asia Pacific Network Service Providers in 2007
http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25223 -
AT&T Expands Capacity for Wholesale Customers (Feb.
26)
Soaring IP Data Traffic Driving Increased Demand
http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25227 -
AT&T Wins Four ATLANTIC-ACM 2008 U.S. Wholesale Carrier
Excellence Awards (Feb. 26)
http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25228 -
AT&T Announces OPT-E-WAN, a Virtual Private LAN Service With
National and Global Reach (March 11)
Company Also Expands Midband Ethernet Capability by Introducing Three New Connection Speeds Below 10 Mbps
http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25318 -
AT&T Announces $16.5 Million Contract to Deliver VPN Solution
for the Air Force Services Agency (March 18)
http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25351
First- Quarter 2008 Portfolio Enhancements
During the first quarter of 2008, AT&T’s GBS unit announced these enhancements to its portfolio of services for business customers:
- It enhanced a business’s ability to integrate wireless and wireline services with the rollout of a new version (Version 7.2) of the AT&T Global Network Client. New features enable mobile workers to access their corporate Virtual Private Network (VPN) by using AT&T LaptopConnect devices, as well as support for 64-bit Windows Vista. Also, a streamlined logon screen simplifies access to corporate VPNs, and the software is now available in Spanish, French, German and Japanese. For more information, and to download the network client software, go to http://www.attnetclient.com.
- It also expanded the footprint of AT&T Voice DNASM (network-hosted Voice over IP), AT&T IP Flexible Reach (IP Trunking) and AT&T IP Toll-Free Service to include 40 new metropolitan areas. The service is now available in 164 U.S. metropolitan areas. In addition, new AT&T Voice DNA features include AT&T Unified MessagingSM and new Session Initiation Protocol (SIP) phone options. The service continues to offer an unlimited local and long distance calling package. For more information, go to http://www.att.com/voicedna.
- AT&T and Aruba Networks will provide managed IP telephony and wireless Local Area Network (LAN) networking solutions targeted at enterprise, state and federal government, education and medical customers. Available services include, among others, Unified Messaging and the control of rogue wireless devices . For more information, go to http://www.business.att.com/service_fam_overview.jsp?repoid=ProductSub-Category&repoitem=eb_iptlan&serv_port=eb_voip&serv_fam=eb_iptlan&segment=ent_biz.
- The unit added new SIP-enabled IP features to AT&T’s IP Toll-Free Service, providing pre- and post-transfer answer capabilities to improve call routing and handling. Agents can now receive customer- account information and call history, as well as the incoming call. AT&T also continues to certify new vendor equipment. The latest to be certified is Avaya’s portfolio of IP Telephony and contact-center equipment for compatibility and interoperability with AT&T’s IP Toll-Free Service. More information can be found at http://www.business.att.com/service_fam_overview.jsp?repoid=ProductSub-Category&repoitem=ip_toll-free&serv_port=eb_contact_centers&serv_fam=ip_toll-free&segment=ent_biz.
- The unit also introduced AT&T Application Performance Management solutions, allowing customers to view reports and analyze their network traffic, as well as optimize the performance of their Wide Area Networks (WAN). For more information, go to http://www.business.att.com/service_portfolio.jsp?repoid=ProductCategory&repoitem=eb_vpn&serv_port=eb_vpn&segment=ent_biz.
- It made AT&T International Private Line full- channel service available at OC12/STM4 speeds in India and the Philippines. Also, AT&T now offers its End-to-End Private Line Service for OC48/STM16 speeds in Austria, Ireland, U.K., Belgium, Italy, Czech Republic, Denmark, Netherlands, Norway, Finland, Spain, France, Sweden, Germany, Switzerland, Japan, Singapore and Hong Kong. For more information, go to http://www.business.att.com/service_fam_overview.jsp?repoid=ProductSub-Category&repoitem=eb_private_line&serv_port=eb_data_managed_data_services&serv_fam=eb_private_line&segment=ent_biz.
General information on the AT&T Global Business Services portfolio is available at www.business.att.com.
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