AT&T Business Solutions Positioned in Analyst Firm's Leaders Quadrant for
Pan-European Network Service Providers
Gartner, Inc. has positioned AT&T Business Solutions in the
Leaders Quadrant in their latest report for Pan-European network service
providers, (Gartner "Magic Quadrant for Pan-European Network Service
Providers" by Neil Rickard, Katja Ruud, December 9, 2008). The Gartner
Magic Quadrant report is a guide for companies to identify and evaluate vendors
that deliver IT services in support of connectivity and communications
infrastructure - for example, Internet Protocol telephony hardware and
software. (December 2008)
AT&T Named World's Best Wireless Service Provider for Second Consecutive
Year by Business Traveler Magazine
AT&T was selected as the Best Wireless Provider in the World for
the second year in a row in the 2008 Best in Business Travel Awards, conducted
by Business Traveler magazine. The annual survey gives readers the chance to
voice their opinion on the companies that have made their business travels more
enjoyable. AT&T offers the best global coverage of any wireless carrier and
the most world phones among U.S. wireless providers. (December 2008)
AT&T Wins Capacity Magazine's 'Best Global Wholesale Offering'
Award
AT&T has further solidified its position as a leading provider of wholesale
services, receiving Capacity magazine’s “Best Global Wholesale Offering” award.
Capacity is a respected trade magazine for telecommunications carriers and
service providers. As a global leader, AT&T delivers a full portfolio of
end-to-end, reliable and highly secure network, voice, data and Internet
Protocol solutions to the six wholesale industry segments that it serves:
carriers, wireless operators, cable providers, systems integrators, Internet
service providers and content providers. AT&T brings value to wholesale
customers through its industry-leading solutions, full-circle multifaceted
business relationships and scale, scope and expertise. (November 2008)
AT&T's Onward Small Biz Web Site Leads Telecom Industry with Enhanced
Community Resources, Rich Multimedia and Targeted Content
Compass Intelligence, a leading high-tech and telecommunications market
research firm, has recognized AT&T as one of the leaders in online customer
experience for small and midsize business customers. According to a study
recently released by the firm, the AT&T Onward Small Biz Web site (www.att.com/OnwardSmallBiz) stood
out from the competition as the top resource among telecommunications providers
and No. 3 overall for small businesses online. The Onward Small Biz Web site
offers a wide variety of free resources, including small business advice,
online courses, podcasts, online seminars and opportunities to ask questions
directly to small business thought leaders and experts. (November 2008)
AT&T Recognized by Frost & Sullivan with 2008 North America Customer
Value Award for Full-Service Business Customer Portal
AT&T BusinessDirect Honored for Depth and Quality of Data, Ease of Use
and Innovative Features
Frost & Sullivan has presented AT&T with the 2008 North America
Customer Value Award in the area of Full-Service Business Customer Portal for
AT&T BusinessDirect®. The AT&T BusinessDirect portal combines service
management and support-reporting tools into a single, secure extranet site that
provides users with increased visibility and cost control over their network
performance and investments. Each month, hundreds of thousands of AT&T
business customers conduct more than 3 million transactions - including
ordering services, maintenance requests and billing inquiries - using the
AT&T BusinessDirect portal. (October 2008)
AT&T Positioned as Leader in Enterprise Telecommunications Services by
Leading Market Research Firm
IDC has positioned AT&T as a leader in the first "IDC MarketScape: U.
S. Enterprise Telecommunications 2008 Vendor Analysis."¹ IDC highlighted
AT&T's leadership in Global Enterprise Networking citing AT&T's meshed
network technology in the U.S., Europe, India, across the Atlantic and in
progress in the Pacific. IDC also noted that AT&T has completed the
integration of its wireline and wireless account teams to better serve
customers. ¹IDC, "IDC Marketscape: US Enterprise Telecomunications 2008
Vendor Analysis," Doc # 214572, October 2008. (October 2008)
AT&T Recognized by Independent Research Firm as a Leader in Domestic North
American Managed MPLS Services
The independent research firm Forrester rated AT&T as a leader in an
evaluation of managed multiprotocol label switching (MPLS) services providers
in The Forrester Wave™ Domestic North American Managed MPLS Services, Q4 2008
(October 2008) report. The report states, "AT&T leads its U.S. peers in
operations support strength, domestic network scale, and access breadth and
depth." (October, 2008)
AT&T Wins Four ATLANTIC-ACM Wholesale Metro Carrier Excellence
Awards
AT&T Wholesale organization received four 2008 ATLANTIC-ACM Wholesale Metro
Carrier Excellence Awards. The awards were based on the results of the third
annual Metro Carrier Report Card, which evaluates the performance of metro
carriers by their wholesale customers and is based on more than 3,000
individual carrier evaluations. AT&T Wholesale was voted Best in Class
incumbent in the following categories: 1) Brand; 2) Data Value; Voice Value;
and Network Quality (tie). (October 2008)
AT&T U-verse TV Premieres As Highest Ranked in Customer Satisfaction for
Residential Television Service in Three Regions in J.D. Power and Associates
Study
AT&T U-verseSM TV ranks highest in customer satisfaction among residential
television customers in three regions: North Central, South and West, according
to the J.D. Power and Associates 2008 Residential Television Service Provider
Satisfaction StudySM. In the annual study of television service, customers
evaluated AT&T for performance and reliability, customer service, cost of
service, billing, and offerings and promotions. (October 2008)
AT&T Receives Chairman's Award from RadioShack
AT&T has received the Chairman's Award from RadioShack Corporation, an
honor given to the best-of-the-best of RadioShack's vendors. AT&T is
committed to delivering the best wireless products and services through
RadioShack's approximately 4,500 company stores. AT&T, which began a
10-year distribution agreement with RadioShack in 2005, offers wireless phones,
accessories, and service, as well as broadband services, through RadioShack
stores. AT&T also offers specialized marketing, distribution and field
support for RadioShack. (September 2008)
AT&T Wins Industry Gold Award for Customer-Centric Approach to Organization
Transformation
AT&T was named winner of the Gold Award for Organizational Transformation
in the first-ever Gartner & 1to1Media Customer Awards. This joint awards
program from 1to1 Media, a division of Peppers & Rogers Group, and Gartner,
Inc. is designed to establish a standard of excellence for customer-focused
organizations and honor those companies that have recently implemented a
successful customer-based business strategy with resulting business impact.
AT&T was recognized for demonstrating not only the highest user adoption of
a customer-centric approach to business, strongest executive support, and most
effective process improvements, but also the strongest outcomes as a result of
those changes. AT&T also was cited for improving or adding customer-focused
processes, creating or enhancing a customer-centric culture and adding or
upgrading supporting technologies. (September 2008)
AT&T Wins Four ATLANTIC-ACM 2008 U.S. Carrier Excellence Awards for Metro
Retail Products and Services
AT&T received four 2008 U.S. Metro Retail Carrier Excellence Awards from
ATLANTIC-ACM, a Boston-based industry-research consultancy. The ATLANTIC-ACM
Metro research is an industry-wide, survey-based study that enables customers
to provide feedback on multiple carriers. AT&T won awards in the following
categories: 1) Brand, 2) Network, 3) Small Business Voice Quality and Price and
4) Large Business and Enterprise Voice Quality and Price. (September 2008)
AT&T Named One of the Best Places to Launch a Career by Businessweek
Magazine
BusinessWeek magazine has once again named AT&T Inc. as one of
the "Best Places to Launch a Career," based on feedback from a wide
cross section of career-conscious individuals. AT&T has been included among
the Best Places every year since the list's inception in 2006. The Best Places
to Launch a Career list is based on three extensive surveys: a poll of 40,000
college students in the United States, of career services directors at U.S.
colleges and universities and of the employers those directors identify as the
best for new graduates.BusinessWeek surveyed 119 finalist companies based on
pay, benefits, retention efforts and training programs, and then it compared
responses with other employers in the same industry. (September 2008)
AT&T Receives Market Leadership Award for U.S. Wholesale Metro SONET
Services from Frost & Sullivan
AT&T Inc. has received a Market Leadership Award for its U.S.
Wholesale Metro SONET service portfolio from Frost & Sullivan, a global
growth consulting company. The Market Leadership Award is given to the company
that has exhibited leadership through the implementation of its market
strategy. AT&T earned this recognition for its ability to identify key
growth areas, develop customized solutions for these growth segments and
maintain continued investment in its network while planning for future
bandwidth demand and service delivery. Additionally, AT&T has continually
implemented superior market strategies to address marketplace changes. By using
these strategies for success, AT&T has established itself as a leader in
its respective industry. (September 2008)
AT&T Receives High Honors for Commitment to Hispanics
AT&T has received the top rankings on diversity lists published
by two Hispanic magazines for the company's commitment to diversity and
inclusion and, more specifically, the Hispanic community. AT&T ranks No. 1
among Hispanic Business magazine's Diversity Elite. This recognition is based
on the company's commitment to reach out to Hispanics in the areas of
recruitment and retention, procurement, philanthropy and marketing. Also,
AT&T was also named Company of the Year by LATINA Style magazine, the
highest recognition for a company included among the publication's 50 Best
Companies for Latinas to Work For in the United States, also known as the
LATINA Style 50. (September 2008)
AT&T Positioned in the Leaders Quadrant of the Magic Quadrant for U.S.
Wireless Service Providers
Leading industry analyst firm Gartner Inc. has positioned AT&T in
the Leaders Quadrant of its "Magic Quadrant for U.S. Wireless Service
Providers, 2008" report. According to Gartner, "this Magic Quadrant
assesses suppliers of cellular-based wireless and mobile enterprise voice and
data networking solutions in the U.S. This includes cellular voice, low and
high speed data services (provided over wide-area cellular networks) and
remote-access services. Enterprises typically purchased these services in two-
to three-year contracts that include equipment, networking services and
day-to-day operational support." (August 2008)
AT&T Positioned in the Leaders Quadrant of Magic Quadrant for Web
Conferencing
Gartner, Inc. has positioned AT&T in the Leaders Quadrant of its
2008 "Magic Quadrant for Web Conferencing." Gartner positioned AT&T
Connect™ in the Leaders Quadrant in its annual review of Web conferencing and
collaboration services for enterprise businesses. AT&T Connect provides an
effective foundation for both enterprise-wide collaboration and unified
communications initiatives with its integrated telephony, ability to scale for
large events, advantages in serving remote and mobile users and flexible
licensing that allows unlimited global collaboration with a fast return on
investment. (August 2008)
AT&T Positioned in the Leaders Quadrant in 'Magic Quadrant for Managed and
Professional Network Service Providers, Worldwide' Report
Leading industry analyst firm Gartner, Inc. has positioned AT&T
in the Leaders Quadrant of its Managed and Professional Network Service
Providers, Worldwid1 report . The Magic Quadrant report is a guide for large
and midsize companies to identify and evaluate vendors that deliver IT services
in support of connectivity and communications infrastructure. The report
examined 14 vendors of IT services providers on their product or service,
overall viability, sales execution and pricing, among other criteria. (August
2008)
AT&T Named 2008 North America Company of the Year by Frost &
Sullivan
AT&T was recognized for leadership in converged communications for
consumers and Enterprise Businesses. The global growth consulting company Frost
& Sullivan has presented AT&T with the 2008 North America Company of
the Year award for its technological leadership, commitment to customers,
strategic direction and overall financial performance as the largest North
American telecommunications service provider in North America. (July 2008)
AT&T BusinessDirect Leads the Pack in Analyst Firm's Review of Customer
Portals
For the fourth consecutive year, AT&T BusinessDirect® has topped
the list of telecom carrier customer Web portals in an annual benchmark study
conducted by Yankee Group. In a review of portal offerings involving several
carriers, AT&T BusinessDirect was the only portal to receive Yankee Group's
highest rating across the categories it evaluated. (June 2008)
AT&T Earns High Marks in Small Business Services Report from Leading Market
Research Firm
In recognition of its strategy to provide small businesses with the
same high level of service as larger enterprise customers, AT&T was rated
favorably in a comprehensive analysis of wireless carriers by leading
telecommunications consultant IDC. The report, "Worldwide Mobile Operator
2008 Vendor Analysis: Best Practices in Serving the SMB,1"
indicated that IDC looks to AT&T to emerge as the leader in the U.S. in the
mobile small business space during 2008. (June 2008 )
AT&T Positioned in the Leaders Quadrant in Magic Quadrant for Managed and
Professional Network Service Providers, North America
Leading industry analyst firm Gartner, Inc. has positioned AT&T
in the Leaders Quadrant of its Managed and Professional Network Service
Providers, North America report. The Gartner Magic Quadrant report is a guide
for midsize businesses and large companies to identify and evaluate vendors
that deliver IT services in support of connectivity and communications
infrastructure (for example, Internet Protocol [IP] telephony hardware and
software). (May 2008)
AT&T Recognized by Nemertes with a 2008 Nemertes Pilothouse Award
Nemertes Research has recognized AT&T with a 2008 Nemertes
PilotHouse Award. Nemertes, a leading research advisory firm, recently
completed a comprehensive research project to ascertain how well customer
service providers are performing in the eyes of their U.S. -based and
international business customers. (April 2008)
AT&T Positioned by Analyst Firm in 2008 Leaders Quadrant for Web Hosting
Services
AT&T's Hosting and Application Services have been positioned by
Gartner Inc. in the Leaders Quadrant of its North American Web Hosting Magic
Quadrant 2008. In its North American Web Hosting Magic Quadrant Report, Gartner
evaluates AT&T's vision and ability to execute in categories that analyzed
in part current and future market direction, innovation and customer needs.
(April 2008)
AT&T Named As One of the Top 50 Companies for Diversity
DiversityInc has named AT&T as one of the 2008 Top 50 Companies
for Diversity. AT&T is also included among the Top 10 Companies for
Supplier Diversity because of the support that the company provides for
minority- and women-owned businesses. (April 2008)
AT&T Positioned In The Leaders Quadrant In Magic Quadrant For U.S. Network
Service Providers, 1H08
Leading industry analyst firm Gartner Inc. has positioned AT&T in
the Leaders Quadrant of its "Magic Quadrant for U.S. Network Service
Providers, 1H08" report. Developed by Gartner analysts as an assessment of
network service providers, the Magic Quadrant evaluates vendors on their
ability to execute and their completeness of vision. (March 2008)
AT&T Leads Telecom Providers In Security, Stability And Recognition For
Small And Medium Businesses
In-Stat, a leading provider of actionable research, market analysis
and forecasts of advanced communications services, has recognized AT&T as a
leader in the areas of network security, financial stability and brand
familiarity for small to midsized business customers. The survey findings
distinguished AT&T as the most financially stable and recognizable
provider. (March 2008)
AT&T Honored As One of America's Top Corporations for Women's Business
Enterprises
The Women's Business Enterprise National Council (WBENC), the
nation's leading advocate of women-owned businesses as suppliers to America's
corporations, has named AT&T as one of America's Top Corporations for
Women's Business Enterprises (WBEs). This is the ninth consecutive year that
AT&T has received this honor from WBENC. The company has been included
among the top corporations since the list's inception. (March 2008)
AT&T Among World's 50 Most Admired Companies in Fortune Magazine's Annual
Ranking
Fortune magazine has named AT&T among the Top 50 Most Admired
companies in the world for the first time. Fortune also named AT&T the
World's Most Admired Telecommunications Company. AT&T has ranked No. 1 on
the World's Most Admired Telecommunications Company list in nine of the past 12
years, and has earned the No. 1 spot on the America's Most Admired
Telecommunications Company list in 10 of the past 13 years. (March 2008)
AT&T Receives Gold Award for Excellence in Marketing
Optimization
1to1 Magazine has named AT&T as the 1to1 Impact Award Gold Winner
for Marketing in its seventh annual Impact Awards, which honor end-user
organizations whose customer-based strategies create a significant business
impact. ( March 2008)
AT&T Named Most Admired Telecommunications Company
Fortune magazine has named AT&T as America's Most Admired
Telecommunications Company. AT&T has topped the America's Most Admired list
for its industry in 10 of the past 13 years. AT&T joins an elite group of
other corporate leaders ranked No. 1 in their industries, including General
Electric, Genentech, UPS, Procter & Gamble, and Berkshire Hathaway. (March
2008)
AT&T Wins Four ATLANTIC-ACM 2008 U.S. Wholesale Carrier Excellence
Awards
AT&T received four 2008 U.S. Wholesale Carrier Excellence Awards from
ATLANTIC-ACM, a Boston-based industry-research consultancy. The awards are
based on customer feedback. AT&T won awards in the following categories: 1)
Brand, 2) Network Performance (tie), 3) Voice Product Quality, and 4) Data
Product Quality. (February 2008)
AT&T Positioned in the Leaders Quadrant in Latest Asia Pacific Network
Service Provider Magic Quadrant
Gartner has positioned AT&T in the Leaders Quadrant in the "Magic
Quadrant for Asia/Pacific Network Service Providers, 2007" report. The
report evaluates Asia Pacific Network Service Providers (NSPs) on two criteria:
their ability to execute and completeness of vision. (February 2008)
Survey Says AT&T Web Site Ranks First in Online Customer
Satisfaction
In the survey conducted by comScore, a global Internet information provider,
AT&T's Web site took the top spot in every site experience category,
including: overall satisfaction, ease of use and visitors' likelihood to return
to the site and recommend the site to others. The site also took top honors in
online satisfaction with page-loading time, site security, search capabilities,
the availability of promotions and navigation and site organization. Overall,
visitors said they were more satisfied with www.att.com than any other site
included in the survey. (February 2008)
AT&T Receives Technology & Engineering Emmy Award
AT&T was awarded a Technology & Engineering Emmy Award by the National
Academy of Television Arts & Sciences. AT&T received the award for its
invention of coaxial cable technology, which delivered the first broadband
transmission medium nearly 75 years ago. Coaxial cable ultimately was deployed
around the world to enable transmission of large volumes of voice calls and
video content. The coaxial invention is one chapter in a long history of
innovation at AT&T Labs, which includes thousands of patents issued or
pending worldwide and has a heritage that has produced seven Nobel Prizes.
(January 2008)
