Here are the details and benefits of this service. After reviewing this information, you can begin our ordering process to get your service started quickly by clicking the Order Now button.

Or, you can discuss the service's details and benefits with an AT&T Alaska representative by calling toll-free 1-800-955-9556.

Details

• Digital Private Line connections to the AT&T IP Backbone available at speeds from 56 Kbps - 6 Mbps (NxT1)*. Top speeds rely on NxT1 for added bandwidth by automatically load balancing traffic over multiple T1 links. DS-3 is available.
• Customer Premises Equipment (CPE), standard with AT&T MIS, is robust, rugged, thoroughly reliable, backed by AT&T support.
• CPE Monitoring, Management, and Maintenance, only with AT&T MIS with Managed Router service, has AT&T in management/operational control.
• Packet Filtering, standard feature available only with AT&T MIS with Managed Router service, prevents unauthorized access to your internal network and controls authorized users' access to customer-specified sites.
• Network Newsfeed Service gives you full access to NetNews, a gigantic electronic bulletin board. Create articles or respond to posted articles.
• Network Usage Reports generates summary reports on your network, a valuable tool to monitor and manage bandwidth use and plan for upgrades.
• Multiple Billing Methods offers the choice of Flat Rate Billing for a stated bandwidth and set monthly fee, or Burstable Billing for a full dedicated access circuit, but you only pay for actual sustained bandwidth usage.
• Tele-installation Implementation Support gives you online access to the MIS Implementation Planner and its easy steps for MIS installation and use. An AT&T Provisioning Technical Engineer is available by telephone if needed.
• Network Operations Services (NOC) teams with AT&T's Customer Care to monitor, maintain, and manage customer premises equipment.
• Technical Services and Support is available 24x7. Customer Care support includes: 24-Hour Hotline, software and configuration updates and changes, trouble ticketing system, fault isolation and problem resolution, and security.
• Interactive Advantage/E-Servicing platform provides online access to the Customer Care Web site, its MIS tools, and reports.
• Domain Name System (DNS), available 24x7, lets you view, add, delete, or update your DNS records and add new domains quickly. AT&T engineers serve as primary technical contact and initially register your domain names.
• Fees and charges, based on custom features selected, set the standard for affordability and value.

Benefits

• Enjoy the superior speed and service by connecting to the AT&T IP Backbone.
• There's no single point of failure, enabling uninterrupted service. All routers, power supplies, and processors in the IP Backbone are deployed in a redundant fashion. All nodes are protected by back-up power sources.
• Flexibility, adaptability, and choice to fit CPE to your needs and speeds and upgrade when appropriate.**
• With CPE Monitoring, Management, Maintenance*** handled by AT&T, you're free to make full use of the CPE and your network to best advantage in running your business.
• Rapid access to NetNews lets you choose from thousands of topics/newsgroups found online on bulletin boards, keeping you in touch.
• Network Usage Reports and Online Network Usage Reports provide strategic information, which help make informed decisions.
• Flat Rate Billing's flat fee simplifies business budgeting/planning. Burstable Billing customers can "burst" up to the pipe's full capacity as needed.
• With Tele-Installation Implementation Support, AT&T Alaska will order and install the AT&T Private Line circuit, Frame Relay PVC, or ATM PVC necessary for delivery of AT&T MIS.
• AT&T's technical staff is responsible for maintaining dedicated premises equipment for MIS customers that have their CPE provided by AT&T as part of their service****.
• You're protected 24x7 by Network Operations Services and Customer Care*****. The IA Web site provides MIS tools, current network status, tech and implementation-related FAQs, service change forms, invoice samples, contact information, a "What's New" section for the latest service-related information.

Requirements

The CPE includes the following features and requirements:

1. MIS customers with a Channelized T3 MIS Access Port must provide a M28 Multiplexer on their premises, as well as have the T3 provisioned with a M28 at the Central Office.
2. All customers are required to supply a dedicated POTS line to be used only for out-of-band testing.

*Not all speeds are available in all areas or via all Access Methods described above.

**CPE is not available for purchase. All equipment is owned by AT&T and can only be used for MIS. CPE must be returned at termination of the service.

***Customers with Integrated Access (T1 SINA or Channelized T3) arrangements who choose to supply their own CSU/DSU or multiplexer are responsible for its management and maintenance.

****This network operation service is not available to those customers electing to provide their own CPE.

*****Customer Care only supports and accepts calls from the customer and does not accept calls, provide assistance, or interface in any manner with parties other than the customer, regardless of whether or not such parties have purchased services from the customer. Customer Care will, however, accept calls from end-customers of resellers who are connected directly to the AT&T IP backbone.