Residential | Small Business | Enterprise | Wireless Region / Language
Please read this agreement carefully.
Your use of the AT&T Alascom Services provided under this Agreement constitutes your acceptance of the terms of this Agreement. If you do not agree with the terms of this Agreement, do not use the Service and immediately contact your AT&T Alascom customer care center or sales representative to cancel the Service.
1. AT&T Services.
a. Services Covered. This Agreement applies to AT&T Alascom business services ("Services") not covered under a tariff or signed agreement. This Agreement does not apply to AT&T Alascom Term Plan arrangements, or to other AT&T Alascom services that you purchase under a separate contract or AT&T Alascom Tariff.
b. Additional Terms. The AT&T Service Guide (which includes prices, service descriptions and other terms) pertaining to your Services is incorporated into this Agreement by reference and is considered part of the Agreement. You can review the AT&T Service Guide at http://www.att.com/serviceguide/business. If you do not have access to the Internet, you may call your AT&T Alascom customer care center for assistance.
2. Changes.
AT&T Alascom may from time to time change the prices and other terms of this Agreement. CHANGES WILL BE POSTED AT THE AT&T INTERNET SITE SPECIFIED ABOVE BEFORE THE BILLING PERIOD IN WHICH THE CHANGES BECOME EFFECTIVE. Your use of the Services after the changes are effective constitutes your acceptance of them.
3. Responsibilities of the Parties.
a. AT&T Alascom. AT&T Alascom agrees to provide Services to you subject to the availability of the required service components and in accordance with this Agreement.
b. Customer. You warrant that use of the Services and Content of communications by you and those who access or use the Services purchased by you ("Users") will at all times comply with all applicable laws, regulations and instructions for use. "Content" includes information made available, displayed or transmitted in connection with the Services. No actions or inaction by AT&T Alascom shall constitute review or approval of your or Users' use or Content. You are responsible for ensuring that all of the equipment that you and Users use is compatible with the Services.
c. Fraudulent Use. If you suspect that the Services provided to you have been fraudulently used, you must immediately notify AT&T Alascom.
d. Indemnity. AT&T Alascom grants to you the right to permit Users to access and use the Services, provided that you shall remain solely responsible for the access and use by any User of the Services. You shall defend, indemnify and hold harmless AT&T Alascom from and against all Damages arising out of third party claims relating to Your or Users' use of the Service or Content or performance of the Service.
4. Charges/Payments.
a. Generally. You agree to pay AT&T Alascom for your and Users' use of the Services at the charges specified in the AT&T Service Guide, as amended from time to time, without deduction, setoff or delay for any reason. At any time, AT&T Alascom may require you to pay a deposit or increase an existing deposit as a condition of providing Services. You authorize AT&T Alascom to investigate your credit history at any time and to share credit information about you with credit reporting agencies.
b. Taxes/Regulatory Surcharges. Charges as stated in the AT&T Service Guide are exclusive of any applicable taxes. You are responsible for all taxes, gross receipts taxes, fees and surcharges relating to the sale, transfer of ownership, installation, license, use or provision of the Services, except to the extent that you provide AT&T Alascom with a valid tax exemption certificate before AT&T Alascom provides Services to you. You are responsible for payment of surcharges, including but not limited to UCC, USF, PICC and payphone charges, specified in the AT&T Service Guide.
c. Payment. Payment of all charges is due within thirty (30) days after the date of invoice, in U.S. currency. Restrictive endorsements or other statements on checks accepted by AT&T Alascom will not apply. You will be responsible for reimbursing AT&T Alascom for all costs (including reasonable attorney fees) associated with collecting delinquent or dishonored payments. If AT&T Alascom does not receive payment by the due date, you may be charged interest on any unpaid balances at the rate of up to 1 1/2% per month or the maximum rate allowed by law.
d. Billing Disputes. IF YOU DISPUTE CHARGES ON YOUR BILL, YOU MUST NOTIFY AT&T ALASCOM IN WRITING OF THE DISPUTE WITHIN SIX (6) MONTHS OF THE DATE ON THE AFFECTED BILL, OR ELSE YOU WAIVE THE DISPUTE.
5. Default/Termination.
You can end this Agreement at any time just by giving us notice and AT&T Alascom can do the same. If any of the Services are toll switched telephone service, you may terminate these Services only by contacting your local exchange provider or by contacting a new service provider to order service. You will be responsible for payment of all charges due under this Agreement through the effective date of termination. Additionally, AT&T Alascom may immediately terminate, restrict or suspend your Services without notice to you if: you fail to pay AT&T Alascom any charges when due; you make any false statement to AT&T Alascom; AT&T Alascom suspects fraud, abuse or misuse by you, Users or third parties; AT&T Alascom believes your or Users' use or Content may violate this Agreement or any laws or regulations or interferes in any way with AT&T Alascom's provision of AT&T Alascom services to its customers or its business operations; or you become insolvent or are subject to any proceeding under bankruptcy or similar laws.
6. Limitations of Liability.
a. For purposes of all indemnity obligations, exclusive remedies and limitations of liability set forth in this Agreement, "AT&T Alascom" shall be defined as AT&T Alascom, its affiliates, and its and their employees, directors, officers, agents, representatives, subcontractors, interconnection service providers and suppliers; "Customer" shall be defined as Customer, its affiliates, and its and their employees, directors, officers, agents and representatives; and "Damages" will refer collectively to all injury, damage, liability, loss, penalty, interest and expense incurred.
b. EITHER PARTY'S ENTIRE LIABILITY, AND THE OTHER PARTY'S
EXCLUSIVE REMEDIES, FOR ANY DAMAGES CAUSED BY ANY SERVICE DEFECT OR FAILURE, OR
FOR OTHER CLAIMS ARISING IN CONNECTION WITH ANY SERVICE OR PERFORMANCE OR
NON-PERFORMANCE OF OBLIGATIONS UNDER THIS AGREEMENT SHALL BE:
(i) FOR BODILY INJURY OR DEATH TO ANY PERSON OR REAL OR TANGIBLE PROPERTY
DAMAGE NEGLIGENTLY CAUSED A PARTY, OR FOR ANY DAMAGES ARISING FROM THE WILLFUL
MISCONDUCT OF PARTY OR FROM A BREACH OF THE PROVISIONS OF SECTION 10.h., THE
OTHER PARTY'S RIGHT TO PROVEN DIRECT DAMAGES;
(ii) FOR INDEMNITY, THE REMEDIES STATED IN SECTIONS 3.d. AND 9;
(iii) FOR ALL OTHER DAMAGES OTHER THAN THOSE SET FORTH ABOVE AND NOT EXCLUDED
UNDER THIS AGREEMENT, EACH PARTY'S LIABILITY SHALL BE LIMITED TO PROVEN DIRECT
DAMAGES NOT TO EXCEED IN THE AGGREGATE DURING ANY TWELVE (12) MONTH PERIOD AN
AMOUNT EQUAL TO THE TOTAL NET PAYMENTS PAYABLE BY CUSTOMER FOR THE AFFECTED
SERVICE DURING THE ONE (1) MONTH PRECEDING THE MONTH IN WHICH THE DAMAGE
OCCURRED. THIS DOES NOT LIMIT CUSTOMER'S RESPONSIBILITY FOR THE PAYMENT OF ANY
AND ALL PROPERLY DUE CHARGES UNDER THIS AGREEMENT.
c. EXCEPT FOR SECTIONS 3.d. and 9.a., IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, RELIANCE OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, ADVANTAGE, SAVINGS OR REVENUES OF ANY KIND OR INCREASED COST OF OPERATIONS, WHETHER OR NOT EITHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
d. AT&T ALASCOM ALSO SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATING TO: INTEROPERABILITY, INTERACTION, ACCESS OR INTERCONNECTION PROBLEMS WITH APPLICATIONS, EQUIPMENT, SERVICES, CONTENT OR NETWORKS NOT PROVIDED BY AT&T ALASCOM; SERVICE INTERRUPTIONS OR LOST OR ALTERED MESSAGES OR TRANSMISSIONS (EXCEPT TO THE EXTENT CREDIT ALLOWANCES ARE SPECIFIED IN THE AT&T SERVICE GUIDE); OR UNAUTHORIZED ACCESS TO OR THEFT, ALTERATION, LOSS OR DESTRUCTION OF YOUR, USERS' OR THIRD PARTIES' APPLICATIONS, CONTENT, DATA, PROGRAMS, INFORMATION, NETWORK OR SYSTEMS.
e. The limitations of liability set forth in this Section 6 shall apply: (i) regardless of the form of action, whether in contract, tort, strict liability, equity or otherwise; and (ii) whether or not damages were foreseeable. These limitations of liability shall survive failure of any exclusive remedies provided in this Agreement.
7. Warranties.
EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, AT&T ALASCOM MAKES NO EXPRESS OR IMPLIED WARRANTY AND DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AT&T ALASCOM DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THE SERVICES WILL PREVENT UNAUTHORIZED ACCESS. EQUIPMENT PROVIDED BY AT&T ALASCOM IN CONJUNCTION WITH A SERVICE IS PROVIDED ON AN "AS IS" BASIS. AT&T ALASCOM DOES NOT AUTHORIZE ANYONE TO MAKE A WARRANTY OF ANY KIND ON ITS BEHALF AND YOU SHOULD NOT RELY ON ANYONE MAKING SUCH STATEMENTS.
8. Credit Allowances for Interruptions.
If an interruption or failure of Services is caused solely by AT&T Alascom and not by you or a third party or other causes beyond AT&T Alascom's reasonable control, you may be entitled to a Credit Allowance as specified in the AT&T Service Guide.
9. Infringement Indemnity.
a. AT&T Alascom agrees to defend or settle any claim against you and to pay all Damages that a court may award against you in any suit alleging that a Service furnished under this Agreement infringes any United States patent, trademark, copyright or trade secret, except where the claim or suit arises out of or results from: your or User's Content in connection with the Service; modifications to the Service made by or combinations of the Service with services or products provided by you or others; AT&T Alascom's adherence to your written instructions or specifications; or use of the Service in violation of this Agreement. You agree to defend or settle at your own expense all claims or suits against AT&T Alascom covered by the exceptions in the preceding sentence and to immediately cease any activity which gives rise to the alleged infringement. The indemnifying party will also pay all Damages and costs that by final judgment may be assessed against the indemnified party due to infringement by the indemnifying party.
b. In the event of a claim of infringement for which AT&T Alascom is the indemnifying party under Section 9.a., AT&T Alascom may at its option either procure the right to continue using, or replace or modify, the alleged infringing Service so that the Service becomes noninfringing and substantially compliant with the requirements in this Agreement. Upon inability to reasonably perform either of the foregoing options, AT&T Alascom may terminate this Agreement, without liability other than as stated in Section 9.a.
c. With respect to the indemnification obligations in this Section 9: (i) the indemnified party will notify the indemnifying party in writing promptly upon learning of any claim or suit for which indemnification may be sought; (ii) the indemnifying party shall have control of the defense or settlement, provided that the indemnified party shall have the right to participate in such defense or settlement with counsel of its own selection and at its expense; and (iii) the indemnified party shall reasonably cooperate with the defense, at the indemnifying party's expense.
10. General Provisions.
a. Acts Beyond Control. NEITHER YOU NOR AT&T ALASCOM SHALL BE LIABLE FOR ANY DELAY, FAILURE IN PERFORMANCE, LOSS OR DAMAGE DUE TO: FIRE, EXPLOSION, POWER BLACKOUT, EARTHQUAKE, VOLCANIC ACTION, FLOOD, THE ELEMENTS, STRIKE, EMBARGO, LABOR DISPUTES, ACTS OF CIVIL OR MILITARY AUTHORITY, WAR, ACTS OF GOD, ACTS OR OMISSIONS OF CARRIERS OR SUPPLIERS, ACTS OF REGULATORY OR GOVERNMENTAL AGENCIES, OR OTHER CAUSES BEYOND THEIR REASONABLE CONTROL, EXCEPT THAT YOUR OBLIGATION TO PAY FOR CHARGES INCURRED FOR SERVICES RECEIVED BY YOU SHALL NOT BE EXCUSED.
b. No Third Party Rights. This Agreement does not provide any third party, including Users, with any remedy, claim, liability, reimbursement, cause of action or other right or privilege.
c. Assignment. This Agreement may not be assigned by you without AT&T Alascom's prior written consent. AT&T Alascom may assign all or part of our rights and duties under this Agreement to a present or future affiliate or successor. AT&T Alascom may subcontract work to be performed under this Agreement, but will retain responsibility for all such work.
d. Notices. Notices from you to AT&T Alascom shall be made by following the customer service instructions on your bill. You are responsible for notifying AT&T Alascom of any changes in your authorized billing address and other contact information.
e. Severability. If any part of this Agreement is found invalid, the rest of the Agreement remains enforceable.
f. Governing Law. State law issues concerning the construction, interpretation and performance of this Agreement shall be governed by the substantive laws of the State of New York, excluding its choice of law rules.
g. Two Year Limit on Actions. Any legal action arising in connection with this Agreement must begin within two (2) years after the cause of action arises.
h. Publicity and Marks. No public statements or announcements relating to this Agreement shall be issued by you or AT&T Alascom without the prior written consent of the other. You and AT&T Alascom agree not to display or use, in advertising or otherwise, any trade names, logos, trademarks, service marks or other indicia of origin (collectively "Marks") belonging to the other without obtaining the other's prior written consent, provided that such consent may be revoked at any time.
i. Waiver of Rights. We may from time to time waive the enforcement of any of the provisions of this Agreement. If we do, this will not affect our ability to enforce that provision in our dealings with other customers or in our future dealings with you, nor will it be considered an amendment of this Agreement.
j. Survival of Obligations. The respective obligations of you and AT&T Alascom, which by their nature would continue beyond the termination of this Agreement, such as the obligations regarding limitations of liability, shall survive termination.
k. Entire Agreement. This Agreement, which includes the AT&T Service Guide, constitutes the entire agreement between you and AT&T Alascom with respect to the Services provided hereunder. In the event of any inconsistencies between this Agreement and the AT&T Service Guide, this Agreement will govern. This Agreement supersedes all prior agreements, proposals, representations, statements or understandings, whether written or oral, concerning the Services or the rights and obligations relating to those Services. This Agreement shall not be contradicted, explained or supplemented by any written or oral statements, proposals, representations, advertisements or service descriptions not expressly set forth in this Agreement.
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