Frequently Asked Questions


What is the Universal Connectivity Charge (UCC)?
AT&T and other carriers are required to contribute to the federal Universal Service Fund (USF) on jurisdictionally interstate (and international) telecommunications service revenues. AT&T applies the Universal Connectivity Charge (UCC) (which is described in the AT&T Business Services Guide available at http://new.serviceguide.att.com/) to allow AT&T to recover its USF contribution associated with telecommunications service components. The UCC percentage applicable to these charges will be equal to the quarterly USF contribution factor established by the FCC. The UCC percentage is subject to change as the USF contribution factor is altered by the FCC.
Does the Universal Connectivity Charge apply to interstate telecommunications transmission components included with enhanced services?
If AT&T is providing an interstate telecommunications service and, therefore, contributing to the federal USF on revenues for these telecommunications services, then the UCC will be applied. Effective July, 2008, AT&T will apply the UCC to the access line component included with Frame Relay to ATM Service Interworking (including IP-enabled Frame Relay and ATM), INCS, and Enhanced VPN Services. This is done to allow AT&T to recover the USF contribution associated with the telecommunications services component of these enhanced services.
What is happening to AT&T's Universal Connectivity Charge (UCC) on July 1st, 2014?
For charges billed on or after July 1st 2014, the UCC percentage will be equal to (subject to rounding) the quarterly USF contribution factor established by the FCC and in effect for that bill period. The 3rd Quarter UCC factor will decrease to 15.7%. The applicable quarterly contribution factor can also be found on the FCC's Contribution Factors & Quarterly Filings Site.
What is the Administrative Expense Fee?
The Administrative Expense Fee (AEF) is a fee separate from the UCC and recovers a portion of AT&T's internal costs associated with the USF. Prior to April 1, 2003, these internal costs were recovered as part of the UCC. As a result of a Decision by the FCC on December 13, 2002, beginning on April 1, 2003, carriers who want to collect this type of expense as a line item charge must do so through a line item separate from that used for recovery of actual USF assessments. Effective July 1, 2014, the Administrative Expense Fee will remain at 0.88%. We continue to make every effort to recover these costs in a fair and equitable manner.
Why are the UCC and AEF separate fees on the bill?
AT&T believes that collecting these expenses as separate line items provides more information to customers.
What is the Carrier Line Assessment and Carrier Line Charge, and why does AT&T levy these fees on business customers?
The Carrier Line Charge (CLC) covers AT&T's costs and payments to local phone companies' Presubscribed Interexchange Carrier Charge (PICC). The Carrier Line Assessment charge is applied to certain low end services. This charge is a market based monthly recurring charge. All other customers who pay a CLC will be billed a CLC charge. The CLC charge is a flat monthly fee that is intended to assist AT&T to recover expenses associated with Local Exchange Company (LEC) Primary Interexchange Carrier charge (PICC).
This charge was first billed to AT&T customers in January, 1998.
What are the CLA and CLC rates, and how do they compare to the old rates that went into effect on December 1, 2003?
Effective April 1, 2011, the Carrier Line Assessment increased from $3.95 to $4.95 per single-line and from $3.95 to $4.95 for multi-line and LEC provided PRI is now $0. All other Carrier Line Assessments and Carrier Line Charges will remain the same.
Carrier Line Assessment
Carrier Line Assessment is a monthly recurring charge applied to customers of AT&T interstate outbound
LD services that rely on a Presubscribed line or which generate outbound usage. (All in One, Commercial Long Distance, Clear Advantage, Custom Net, Custom Net Option I - VI, Distributed Network Services, GICS, Oahu Telephone Service, Option S/Model T, ProWats Plan Q, Small Business Option, Simply Better, Simply Better Flex). The line status determination is based on available AT&T and/or LEC-provided information. The Carrier Line Assessment is subject to billing availability and will be applied per month, per interstate outbound switched line. Effective December 1, 2003, the Carrier Line Assessment will be as follows:
Line Type April 1, 2011 Carrier Line Assessment
Single Line $4.95 / line / month
Multi-Line $4.95 / line / month
Centrex $0.10 / line / month
LEC provided BRI $0 / line / month
LEC provided PRI $0 / line / month
Carrier Line Charges
CLC is a monthly recurring charge applied to all AT&T interstate outbound services that rely on a Presubscribed line, except those to which Carrier Line Assessment will apply. The line status determination is based on available AT&T and/or LEC-provided information. The Carrier Line Charge is subject to billing availability and will be applied per month, per interstate outbound switched line. Effective October 1, 2003, the Carrier Line Charge will be as follows:
Line Type October 1, 2003 CLC
Single Line $0 / line / month
Multi-Line $0.27 / line / month
Centrex $0.04 / line / month
LEC provided BRI $0 / line / month
LEC provided PRI* $0.27 / line / month
*Currently, AT&T waives the Carrier Line Charge associated with switched access LEC- provided PRI lines. This practice will continue indefinitely.
I don't see anything about VTNS on your CLC charts. What happens for VTNS customers?
The VTNS customers follow the schedule for CLC. Therefore, on October 1, 2003, VTNS customers will follow the new schedule.
What is the Federal Access Recovery Fee (FARF)?
The Federal Access Recovery Fee (FARF) is a charge designed to recover, in part, AT&T's costs of purchasing local access service from the Local Exchange Carriers (LECs), which include regulatory fees that LECs assess on AT&T.
Which enhanced services will FARF apply to and when is it effective?
Effective with the first invoice after July 1, 2008, AT&T will begin billing a monthly Federal Access Recovery Fee (FARF) and applicable taxes. This charge will be based on the price of the local access service component when integrated into the following enhanced services: Managed Internet Service (MIS), and/or Private Network Transport (PNT) service and AT&T VPN Tunneling Service (AVTS). The FARF percentage is subject to change.
What is AT&T's Service Provider Identification Number (SPIN)?
The USF discount application process established by the Schools and Libraries Division (SLD)requires that applicants designate on Form 471 their selected service provider by a unique identification number. For AT&T Corporation, that number is 143001192. For more information on the SLD application process, visit the Schools and Libraries Division web site.
(Note: For AT&T Wireless Services or if you are located in Alaska, a different SPIN may apply.)
What is the Property Tax Allotment?
The Property Tax Allotment is applied to all interstate and US billed international charges, excluding taxes, subject to billing availability. This is not a tax, but a recovery of an expense that AT&T is required to pay. This expense represents state and local property taxes imposed on AT&T.
What are State/Local USF surcharges?
Where they exist, these are state/local level surcharges that are assessed in accordance with applicable state laws, generally on charges for intrastate telecommunications services in support of the Universal Service Fund in that state.
How does a UVN Customer know whether they will be assessed Federal or State/Local USF surcharges?
Customers are required to certify the amount of total interstate traffic (including Internet and international traffic) on each UVN. If the interstate traffic on a UVN is greater than 10%, it will have a regulatory jurisdiction of "interstate" and Federal USF and other interstate surcharges will apply. Otherwise it will have a regulatory jurisdiction of "intrastate" and State/Local surcharges (if any) will apply.
What is the Federal Regulatory Fee?
The Federal Regulatory Fee (FRF) is a fee separate from the UCC and recovers amounts paid to the federal government for regulatory costs and telecommunications services for the hearing impaired. Effective August 1, 2014, the Federal Regulatory Fee decreased from 3.47% to 2.27%.